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aia malaysia

Customer Service Executive (Inbound) Fresh Graduates Welcome

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  • Posted 8 days ago
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Job Description

Just graduated and looking for a meaningful first step

We're hiring Customer Service Executives (Inbound) – no experience needed!

  • RM2,800/month for fresh graduate degree holders
  • 2-month bonus upon 1-year completion with minimum performance rating
  • KL office – walking distance to LRT Masjid Jamek & Dang Wangi
  • Apply now and grow with us!

Why Join Us

  • Inbound calls only – no sales, no telemarketing
  • Normal office hours – no night or weekend shifts
  • Public holidays off – enjoy your time off
  • Supportive team culture – structured onboarding & mentorship
  • Continuous learning – grow your skills and career
  • Attractive salary + completion bonus – RM2,800/month + 2 months bonus

Who We're Looking For

  • Fresh graduates are highly encouraged to apply
  • Bachelor's degree holders from any field (Graduated in 2024/2025 or with <2 years experience)
  • Strong communication and problem-solving skills
  • Open to learning and excited to build people skills in a customer-facing role

What You'll Do

  • Handle inbound customer calls professionally
  • Listen actively and resolve customer inquiries
  • Record interactions accurately in CRM
  • Ensure compliance with service standards and policies

Why Our Call Centre Is Different

We focus on quality service, not sales. You'll gain real-world exposure to the financial services industry, including customer experience, banking operations, and service excellence. This is a launchpad for your career, with structured onboarding, mentorship, and transferable skills for future growth.

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About Company

Job ID: 149036887