Search by job, company or skills

Customer Service Executive

mvc resources
3-5 Years
Malaysia, Selangor
Early Applicant
  • Posted 22 hours ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities:
  • Process customer purchase orders promptly upon receipt.
  • Manage the logistics cycle covering production coordination, shipment, delivery, and product returns.
  • Maintain thorough records across the full transaction cycle, from purchase order through to final shipping documentation.
  • Build and maintain clear communication channels with clients, internal stakeholders, freight forwarders, transporters, and other external parties.
  • Cultivate strong working relationships both internally (including affiliated business units) and externally (suppliers, distributors).
  • Support timely and complete collection of intercompany invoices and documentation to enable smooth month-end closing.
  • Identify and support process improvement opportunities to boost efficiency, accuracy, and reduce manual work.
  • Support internal/external audit processes by ensuring documentation is complete and properly authorized.
  • Assist with the procurement cycle for raw materials, from requisition through to invoicing.
  • Prepare monthly pricing trend and purchasing reports.

Requirements

  • Minimum Diploma or Degree in Business Administration, Economics, or related field
  • At least 3 years of experience in customer service roles covering sales and logistics
  • Experience with a major ERP system is an advantage
  • Experience handling shipping and logistics planning preferred
  • Strong communication and negotiation skills; comfortable multitasking
  • Able to work both independently and collaboratively in a team
  • Fluent in the local language, English, and Mandarin



More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Logistics
Employment Type:
Full time

About Company

Job ID: 153409243

Last Updated: 30-08-2026 08:42:19 AM
Homejobs in
Beware of Scammers

We don’t charge money for job offers

Know More