To handle all outbound calls for flight ticket information and other enquiries.
To exceed customers expectation in terms of customer service & accurate information
Requirements
You will be required to work on rotational and graveyard shifts
Required language(s): English & Bahasa Malaysia
Able to speak Mandarin is an added advantage
Passionate on customer experience related tasks
Able to work in a fast-paced environment
Strong ability to multitask, prioritize and manage time effectively
Possess at least a SPM or Diploma and above
Fresh graduated are welcome to apply training provided!
Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Must be willing to work at Ara Damansara
Benefits
Basic Salary + Allowances (OT, Shift, KPI)
EPF/SOCSO
Annual & Medical Leave
Fun and excited working environment
Quarterly staff recognition and appreciation
Office located at Ara Damansara, nearby shopping malls and housing area - easy access from public transport
Free shuttle service available back and forth (to office) from Ara Damansara LRT station
The company hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
