Customer Service Executive

0-2 Years

This job is no longer accepting applications

Job Description

Job Responsibility

To manage incoming inquiries via Email, WhatsApp & Voice
Need to ensure the KPI target is meet
Possess strong analytical skills to identify the cause of problems and recommend solutions.
Ability to work under pressure and with minimum supervision.
Ability to multi-task and with good attention to detail.

Job Requirements

Good communication skills
Preferably contact centre working experience background (fresh graduates are welcome)
Must be fluent in English and Mandarin.
Training will be provided

Job Benefits

Monthly salary up to RM3900 (subject to qualification and relevant experience)
Working hour: 8am - 7pm (8 working hours daily)
Working days: Monday - Sunday (Any 5 working days a week)
Off days: 2 Days (Any 2 days in a week)
Working location: Menara Tokio Marine Life, No 189 Jalan Tun Razak, 50400 Kuala Lumpur. (Nearby Ampang Park LRT/ MRT 2 )
Medical & hospitalization covered
EPF, SOCSO and EIS covered