customer service: Mandarin speaker

Trinity Workforce Solutions, Inc.

Kuala Lumpur

0-5 Years

MYR 4,000 - 5,100 per month

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Posted 10 hours ago
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Job Description

Key Responsibilities:

Provide customer support via phone, email, chat, or social media in Mandarin and English
Handle customer inquiries, complaints, and requests in a timely and professional manner
Troubleshoot issues and provide appropriate solutions or escalate when necessary
Maintain accurate records of customer interactions and transactions
Ensure high levels of customer satisfaction and retention
Collaborate with internal teams to resolve customer issues effectively
Follow communication procedures, guidelines, and company policies

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About Company

Trinity Workforce Solutions, Inc.

TRINITY WORKFORCE SOLUTIONS

We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.

Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.

Trinity can be the â€˜One Stop Shopâ€™ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to â€œKeep you in excellent working orderâ€�.

Job ID: 145347739

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