Customer Service Representative - Cantonese Speaker

Job Responsibilities:

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs

Maintain good communication and cooperation with relevant departments

To exceed customers expectations in terms of customer service & accurate information.

Work in a team to achieve the required KPI elements and SLA.

Requirement:

Must be able to converse fluently using Cantonese, Mandarin & English

Must be able to read and write traditional & simplified Chinese word, and English

24/7 shift system (5 days a week, 9 hours a day)

Education: SPM, UEC, O-level or; and above

Welcome to apply without work experience

Benefits:

KPI incentives

Transportation allowance

14 days AL; 14 days ML, 60 days Hospitalization leave

EPF, SOCSO

Health and life insurance

Medical Claim

Company Name: IGT Solutions Pvt Ltd (Malaysia)

Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.