Customer Service Representative

Daythree Business Services is a leading Malaysian provider of Global Business Services (GBS), specializing in customer experience, business process outsourcing (BPO), digital transformation, and IT services. With a strong presence in Asia and clients across multiple industries, Daythree helps organizations improve efficiency, reduce costs, and deliver outstanding customer experiences.

We're seeking a talented Customer Experience Executive to join our team at UOA Business Park, Subang Jaya!

About the Role:

- Handle customer inquiries via multi-channels (call, email, live chat)

- Provide exceptional customer service based on company guidelines

- Work in a 24/7 rotational shift environment

What We Offer:

- Permanent, full-time position with no contract

- Comprehensive benefits:

- EPF, SOCSO, and EIS contributions

- OT/PH pay rate

- Medical outpatient benefits (up to RM 60/month)

- Paid training

Requirements:

- Minimum SPM (Fresh graduates are welcome to apply)

- Excellent communication skills in Malay and English

- Call center experience is an added advantage