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ETeam

Customer Service Representative- Korean

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  • Posted 5 months ago
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Job Description

We're Hiring: Customer Support Executive (Korean Speaker) – Malaysia

Are you passionate about helping others and communicating across cultures

Join our team as a Customer Support Executive (Korean Speaker) and deliver world-class support to customers across the region!

Position: Customer Support Executive – Korean Speaker

Location: Malaysia (Onsite)

Type: Permanent Position

Key Responsibilities:

Handle customer inquiries via calls, emails, or chat in Korean and English.

Provide prompt, professional, and accurate support to ensure exceptional customer satisfaction.

Identify, troubleshoot, and resolve customer issues effectively.

Maintain accurate documentation of all interactions and follow-ups.

Coordinate with internal teams to enhance processes and overall customer experience.

Requirements:

Proficiency in Korean and English (spoken & written).

Excellent communication, problem-solving, and interpersonal skills.

Previous experience in customer service, call center, or BPO roles is an advantage.

Strong customer-focused mindset and ability to remain professional under pressure.

Fresh graduates with strong Korean language skills are encouraged to apply!

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About Company

Job ID: 138018701