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Customer Service Representative - Mandarin

1-3 Years
MYR 3,500 - 4,500 per month
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Job Description

We're Hiring: Mandarin Customer Service Representative – Hotel Reservation

Location: Kuala Lumpur (On-site)

Employment Type: Full-time

Salary: Up to RM4,500 (Inclusive of Language Allowance)

Job Responsibilities

  • Assist customers with hotel reservations and booking inquiries
  • Handle reservation modifications and cancellations
  • Provide excellent customer service through phone, email, and chat
  • Coordinate with relevant teams to ensure a smooth customer experience

Requirements

  • Fluent in Mandarin
  • Hotel industry experience is required (Front Office or Hotel Reservations)
  • Good communication and customer service skills
  • Able to work on rotational shifts

Working Hours

  • 5 working days, 2 days off
  • 24/7 rotational shifts

Joining Date: ASAP

Spotlight
  • Annual leaves

School Certificate / N or O-Level

Job ID: 151629833

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