Customer Service Representative- Mandarin or cantonese or japanese

ONLY MALAYSAIN REQUIRED - MANDARIN SPEAKER

We're Hiring: Customer Support Executive (Mandarin Speaker) – Malaysia

Do you enjoy helping others and communicating across cultures

Join our team as a Customer Support Executive (Mandarin Speaker) and provide exceptional service to customers across the region!

Position: Customer Support Executive – Mandarin Speaker

Location: Malaysia (Onsite)

Type: Permanent Position

Key Responsibilities:

Handle customer inquiries via calls, emails, or chat in Mandarin and English.

Deliver prompt, professional, and accurate support to ensure customer satisfaction.

Identify, troubleshoot, and resolve customer issues effectively.

Maintain detailed records of interactions and follow-ups.

Collaborate with internal teams to improve processes and enhance the customer experience.

Requirements:

Proficiency in Mandarin and English (spoken and written).

Excellent communication, problem-solving, and interpersonal skills.

Prior experience in customer service, call center, or BPO roles is an advantage.

Strong customer orientation and ability to handle pressure professionally.

Fresh graduates with strong Mandarin language skills are welcome to apply!