Customer Service Specialist

The role is to provide excellent services to customers with regards to part of the supply chain to achieve customer's satisfaction.

Job Description :

Order management (Order processing, system maintenance, forecast, re-schedule, cancellation, delivery confirmation & etc).

Shipment management (Co-ordinate with factories & Logistics to arrange shipment as committed. Provide shipment documents timely.)

Inventory management (Inventory planning, secure supply, keep healthy level of stock)

Quotation (Response to customer quotation request)

Samples (Support timely for requested samples.)

AR management (Close follow up on payment/account receivable to avoid overdue)

Basic QA support (Support general or basic quality requirement from customer)

Coordinate & communicate with customers & internal team

Job Requirements :

Location based at Menara Boustead, Georgetown or Menara IGB, MidValley,

Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in Business Administration/Management/Marketing or any related field.

Candidates with related experience in the electronics industry will be an advantage.

Required skill(s): computer literature, MS word & Excel, good communication skill.

Required language(s): English (speaking & writing).

Applicants must be willing to work in office

Applicants should be Malaysian citizens.

Fresh graduates/Entry level applicants are encouraged to apply.

Training & transport allowance provided.

Full-Time positions available.

5 working days / week