Customer Services Executive (Operation)

Key Responsibilities:

• Coordinate daily delivery and collection schedules with customers and drivers.
• Update job status and ensure all delivery information is recorded accurately.
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Prepare transport documents, job sheets, and reports.
• Work closely with the operation and planning teams to ensure timely job completion.
• Support the Customer Service Manager in daily operational tasks and problem solving.

Requirements:

• Minimum SPM / Diploma in Business, Logistics, or related field.
• Fresh graduates are encouraged to apply (training provided).
• Good communication and coordination skills.
• Able to work in a fast-paced environment and under minimal supervision.
• Computer literate (Microsoft Excel, Word, and email communication).
• Working experience in logistics or transport operations will be an added advantage.
• Asolute System will be an added advantage.