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Teleperformance Malaysia Sdn Bhd

Customer Support - Mandarin Language

Fresher
MYR 3,000 - 4,000 per month
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  • Posted 18 days ago
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Job Description

Kickstart your career as a Customer Experience Specialists!

Location: G-Tower, Kuala Lumpur | Job Type: Full-Time | Language: Mandarin

Are you a great communicator who loves helping people Do you thrive in fast-paced environments and want to be part of a global brand that actually listens to your ideas

This is your chance to shine.

At TP Malaysia, we're looking for passionate individuals to join our team as Customer Experience Specialists - the friendly voice (and helpful inbox!) behind brands people love.

What You'll Be Doing

  • Chat with customers via phone or email and help them solve problems with clarity and care
  • Spot concerns early and help protect our client's brand reputation
  • Share fresh ideas that improve how we work and serve
  • Escalate priority issues to the right team quickly and accurately
  • Keep learning through training and hands-on experience we've got your back

What We're Looking For

  • Diploma or Degree in any field fresh grads are welcome!
  • Good command of Mandarin & English (B2 level and above spoken and written)
  • Previous experience in customer service is a bonus, but not required
  • Love talking to people and solving real-world problems
  • Able to multitask, type fast (min. 40wpm), and stay cool under pressure
  • Open to feedback and excited to grow in a team-focused, high-energy environment

What's In It For You

  • Competitive salary + performance incentives
  • Career growth & upskilling opportunities
  • Work with global brands and be part of a supportive, diverse team
  • Modern workspace, fun vibes, and people who actually care
  • You'll never be just a number here

Ready to start your career journey

Apply now and discover how far your skills can take you!

More Info

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About Company

TP (Formerly Known As Teleperformance)

TP is a global leader in digital business services, delivering customer experience solutions for some of the worlds most respected brands. With over 410,000 employees across 170 countries, TP blends advanced technology with human empathy to support customers across voice, chat, email, and social platforms.

TP Malaysia is a certified Great Place to Work and a leading multilingual hub supporting more than 20 languages. The site has been recognized for innovation in AI, virtual reality training, and employee engagement.

TP Thailand, based in Bangkok, supports more than 10 global markets in 17 languages. With BOI certification and a flexible work model, the site promotes inclusivity, continuous learning, and career growth.

Both countries reflect TPs culture of innovation, diversity, and development. This is where people grow, thrive, and succeed together through #MoreTogether.

At TP, you join a community that values growth, inclusion, and innovation. We offer meaningful careers supporting global brands, with a strong focus on development, teamwork, and well-being.

Our multilingual teams thrive in a diverse, collaborative culture with access to award-winning training, internal career paths, and flexible work options.

Be part of something greater as we grow and achieve more together through #MoreTogether.

Job ID: 120250129

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