Customer Support Specialist

About the Company

Our company is an IT service and outsourcing provider.

About the Role

We are looking for Customer Support Service representatives for Mandarin or Cantonese and English speakers with 1+ years of experience.

Responsibilities

• Provide customer support in Mandarin or Cantonese and English.
• Assist customers with inquiries and issues.
• Ensure customer satisfaction and maintain service quality.

Qualifications

• 1+ years of experience in customer support.
• Fluency in Mandarin or Cantonese and English.

Required Skills

• Excellent communication skills.
• Problem-solving abilities.
• Ability to work in a fast-paced environment.

Preferred Skills

• Experience in IT service or outsourcing.
• Familiarity with customer support software.

Pay range and compensation package

Competitive salary based on experience.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.