Customer Technical Service Manager

Job Responsibilities:

• Responsible for headcount and staff R&R allocation.

• Responsible for direction and guidance given on staff work progress and planning; always get Involve when there is need.

• Department cost management.

• Responsible for decision making and monitor for the execution progress.

• Involving in management meeting and distribute the related information to all the subordinates.

• Render support to company's committee team when help, suggestion and opinion required (example: EHS committee / canteen committee / Domestic Inquiry committee, etc).

• Monitor department staff's work progress regarding to company new product technical promotion / product manufacturing process at customer site / product abnormal quality issue judgement.

• Eliminate unnecessary paperwork and work process. • Staff and 2nd level training development. • Technical support to other EMC factory shipment.

• Abnormal quality issue judgement support to other EMC factory shipment.

• Department KPI planning and staff execution monitoring and guidance.

• Execution on management instructed task or any support items.

Requirements:

• Bachelor's degree in any Engineering Course

• CCL or PCB engineering / manufacturing experience (6 years above)

• Lean six sigma, problem solving

• Fluent in Chinese and English

• Willingness and ability to travel