Maintain ongoing communication and correspondence with all relevant parties, ensuring timely feedback and status updates to the superior.
Distribute and coordinate tasks fairly among the Customs Clerk team to ensure smooth workflow.
Coordinate inspections and examinations with Government agencies such as SIRIM,CIDB MAQIS, KKM, Pharmacy and others.
Ensure smooth, efficient, and professional execution of forwarding operations at all Port (Port Klang)
Manage, expedite, and monitor customs operations to ensure effective and efficient clearance of all inbound and outbound shipments.
Attend to all queries raised by Customs Officers, including matters related to documentation, and accompany customers to Customs when required.
Oversee, support, and monitor the EDI team in performing declarations accurately. Advise coordinators on the correct tariff codes and liaise with Penjenisan when necessary to confirm classification.
Monitor and verify the amended balance (MIDA exemption) and expiry dates of Bank Guarantee (BG).
Perform any other duties assigned by the superior as and when required.
Requirements
Minimum 3–5 years of experience in customs clearance, forwarding operations, or related logistics roles.
Strong understanding of customs regulations, import/export procedures, tariff classification, and documentation requirements.
Hands-on experience dealing with government agencies such as SIRIM, CIDB, MAQIS, KKM, Pharmacy, and other regulatory bodies.
Familiar with Port Klang operations and customs processes for inbound and outbound shipments.
Proficient in using EDI systems for customs declaration.
Strong communication skills with the ability to liaise with Customs Officers and handle queries professionally.
Detail-oriented, proactive, and able to handle time-sensitive clearance issues.
