Summary
This role involves partnering with business and technical teams to deliver data-driven solutions that inform strategic decisions. The ideal candidate has experience in data analytics, business intelligence, or performance management, preferably within telecom or related industries.
Job Description:
- Proven track record in business analytics, preferably within the telecom or related industries (e.g., financial services, utilities, digital platforms).
- Experience in defining KPIs, setting up performance dashboards, and translating data into actionable business insights
- Strong SQL and data manipulation skills; familiarity with BI tools (e.g., Power BI, Tableau, Looker, Qlik).
- Ability to partner with business teams to identify high-impact use cases for AI/ML solutions (e.g., churn prediction, upsell/cross-sell, customer segmentation)
- Understanding of telecom data sources (CRM, network, billing, customer touchpoints).
Skills/Experience:
- 8-10 years in analytics, data strategy, or performance management roles Prior consulting or in-house transformation experience
- Translate complex data into clear, actionable insights that inform strategic and operational decisions, effectively communicating findings through visualizations and presentations
- Collaborate across business and technical teams to define analytical goals, develop data-driven solutions, and create executive summaries linking insights to business performance
- Design, develop, and maintain interactive dashboards (e.g., Power BI, Tableau, Looker) and data pipelines using Snowflake and APIs, ensuring accuracy, efficiency, and usability.
- Manage cloud-based data workflows (AWS, Azure, GCP) for storage, processing, and deployment, emphasizing scalability, performance, and security
- Conduct advanced SQL analysis, data validation, and quality assurance to resolve inconsistencies and support ad-hoc business and reporting needs.
