Job Responsibility
Key Responsibilities
Product Support: Assist customers inquiries, troubleshooting, and resolving issues.
Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
Reporting: Maintain accurate records of customer interactions and feedback.
Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
Job Requirements
- Join Our Team as a Customer Service Specialist !*
Are you passionate about providing exceptional customer service Do you have a knack for solving problems and a keen interest in the Telecommunication industry If so, we want to hear from you!
What We Offer:
Job Position: Customer Service Executive (Mandarin Speaker)
Working Hours: Shift Rotational Basis (8am - 9pm)
Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
Salary: Monthly salary minimum RM2800 with Allowances and Incentives
ϸ Skills & Qualifications
Technical Proficiency: Familiarity with TELCO is a plus.
Problem-Solving: Ability to think on your feet and resolve issues quickly.
Communication:
Excellent verbal (Mandarin & English) and written communication skills.
Experience: Previous experience in customer service or technical support.
Fresh graduate is welcomed!
Job Benefits
Perks & Benefits:
Paid Time Off: Generous vacation days and holidays.
(5 working days per week)
Growth Opportunities: Professional development and career advancement.
Health Coverage: Medical leave entitlement
Team Environment: Work with a supportive and dynamic team.
Ready to make your mark in the printer industry Submit your resume and a brief cover letter to [Confidential Information] and let us know why youd be a great fit! HR will look for you!
