Delivery Lead

THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will be a subject matter expert with deep knowledge and experience, using your influencing and advisory skills to guide important decisions. Engaging with multiple groups, you will contribute to key resolutions and provide solutions that benefit various areas. This role invites you to bring your advanced capabilities to a dynamic environment where your insights will be highly valued and your contributions truly appreciated.

• Drive incident and outage management, ensuring timely investigation and restoration.
• Monitor systems and analyze trends to enhance performance and prevent future incidents.
• Track and facilitate the acceptance of changes within production environments.
• Operate information technology production services in alignment with established protocols and service agreements.
• Collaborate with diverse stakeholders to maintain smooth and efficient operations.

Required:

• Advanced proficiency in Account Delivery Management
• Advanced proficiency in Business Operation Maanagement
• A minimum of 8 years of experience in relevant related skills
• Bachelor's degree in relevant field of studies

Preferred:

• Advanced Estimation and Planning
• Advanced Work Management
• Intermediate Risk Assessment
• Intermediate Process Improvement
• Beginner Confilict Resoluton

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.