Education and Experience Required:
- Typically, 7+ years to demonstrate mastery of Service/IT Business Management
- Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
- Preferred experience on sales, or support to sales teams.
Knowledge and Skills Required:
High knowledge of Information Technology (IT) and services industry
- ITIL Fundamentals certification is preferred
- Understanding of the contractual world, demonstrate a sales oriented mindset
- In-depth and broad knowledge of company organization, functions, culture, services portfolio, routes to markets, and end to end processes. Unique mastery and recognized authority in area of responsibility. Need solid technical, and state-of the- art functional, or business knowledge.
- Highly developed problem solving abilities