Role title: Digital Learning Design and Delivery
Level: Associate / Senior Associate (Mid Level)
Program: Leadership and Development Application by PEMIMPIN (LADAP Plus)
Division: Educational Technology
Start Date: Immediate
Employment Type: Full time, 12-Month Contract (Renewable)
Compensation: RM3,000 - RM4,000
Location: Kuala Lumpur, Malaysia
Work Mode: Hybrid (Office, Travel, Work From Home)
Reporting Line: Director of Educational Technology
About Leadership and Development Application by PEMIMPIN (LADAP Plus) Application
LADAP Plus is Malaysia's first mobile application that aims to elevate teacher professionalism and improve student outcomes. Through LADAP Plus, PEMIMPIN supports asynchronous microlearning through its bite-sized, needs-based content designed to meet teachers specific needs. The content is implementation-focused with practical strategies and tools that teachers can immediately apply in their classrooms. The interactive app also provides teachers with gamified learning paths, quizzes and learning activities, as well as encourages teacher networking through forums and social media integration. Currently, the mobile application has garnered over 62,000 users from over 7,000 Malaysian schools.
About the Role
This position plays a key role in supporting the running of LADAP Plus by designing, developing, and delivering high-quality digital learning experiences for users on this learning platform. The role is responsible for conducting education literature reviews to develop learning materials, creating interactive digital learning content, structuring learner journeys, coordinating program activities such as information sessions, ensuring all learning materials are implemented effectively and consistently, and maintaining cross-team communication throughout development and rollout. Through structured instructional and learning design, reflective practice and engagement with stakeholders, and implementation grounded in research, this role seeks to strengthen teacher knowledge and skills while delivering engaging and impactful digital learning experiences. You report to the Director of Educational Technology.
What Success Looks Like in This Role
- Teachers engage meaningfully with digital learning content you designed, progressing along structured learning journeys you built to increase their knowledge, skills, and confidence.
- Learning materials you have developed are pedagogically sound, contextually relevant, and responsive to teacher needs, supporting practical application of effective teaching and learning strategies in classrooms.
- Multimedia learning content and interactive activities you have created foster engaging, impactful digital learning experiences, encouraging reflection, growth and sharing of teaching insights.
- Collaboration with internal teams, subject matter experts, users, education partners and developers ensures smooth integration of content, effective onboarding, and ongoing engagement with the learning platform.
- Over time, your work strengthens teacher instructional capacity and encourages adoption of innovative, evidence-based practices that support long-term teacher and student growth.
Duties and Responsibilities
Responsibilities include, but are not limited to, the following. The role may also be required to undertake tasks as assigned by the Senior Leadership Team, in line with pillar and organisational needs.
Learning Design and Content Development
- Work collaboratively with Program Teams, Program Managers, and the Senior Leadership Team to foster a positive, innovative, and efficient working environment.
- Design structured learner journeys and digital learning experiences that build teacher knowledge, skills, and confidence, ensuring alignment with program objectives and teacher learning needs.
- Conduct education literature reviews and research to develop interactive digital modules with evidence-based instructional strategies for practical application in classrooms.
- Develop learning materials in the form of multimedia content, interactive quizzes and activities that support active user learning and reflection.
- Coordinate learning content creation with internal teams, subject matter experts, and education partners to ensure high-quality, pedagogically sound, and contextually relevant learning materials.
- Support iterative testing and refinement of learning materials based on user feedback, course ratings, and engagement metrics to enhance effectiveness and learner experience.
- Develop knowledge-sharing materials to strengthen team learning and encourage adoption of best practices.
Monitoring, Evaluation and Learning (MEL)
- Monitor and synthesise course feedback, user ratings and engagement data to assess the effectiveness and impact of learning experiences.
- Analyse and visualise data using data processing and business intelligence tools to identify trends, patterns and opportunities for learning design improvements.
- Contribute to iterative improvement cycles by translating MEL findings into content updates, enhancements, and improved instructional practices.
- Prepare written reports and summaries to communicate learning engagement, content impact, and share actionable insights with internal teams and external stakeholders.
Product Operations and User Engagement
- Plan rollout activities, training and user engagement sessions to support smooth adoption of the learning platform and new module launch.
- Respond to user queries and provide support to ensure sustained user engagement and satisfaction.
- Coordinate product operations and management activities to support product growth and scaling.
- Support communication across teams and stakeholders to ensure successful product rollout and ongoing adoption through preparation of materials.
- Maintain organised documentation, standard operating procedures (SOPs), financial tracking, and guidelines to ensure smooth product management.
Required Competencies and Experience
Alignment, Mindset & Professional Conduct
- Strong alignment with PEMIMPIN's mission, vision, and values, with a deep commitment to education equity and improving outcomes through educational technology and high-quality professional learning.
- Proactive, reflective, and demonstrates high learning agility, with the ability to adapt quickly, apply feedback, and iterate in dynamic environments.
- Demonstrates professionalism and ethical practice, including the ability to interact respectfully and effectively with key stakeholders to build trust and sustained working relationships.
- Strong critical thinking skills with structured, solutions-oriented mindset and the ability to navigate ambiguity.
- Ability to manage multiple concurrent work streams and meet deadlines in fast-paced environments.
Education, Pedagogical Knowledge & Learning Design
- Demonstrated experience in curriculum design and contextualisation, with the ability to translate educational research, frameworks, and innovative pedagogical approaches into practical, classroom-relevant applications.
- Strong ability to adapt and localise curriculum content to diverse school contexts, ensuring materials are relevant, culturally responsive, and feasible within real classroom constraints.
- Proven experience facilitating adult learning, including designing and leading workshops and conversations that promote reflection, dialogue, and practical application.
- Ability to design and deliver engaging, interactive digital and in-person learning experiences that integrate evidence-informed teaching strategies, leadership practices, and student engagement approaches.
- Skilled in structuring learning sessions with clear outcomes, active participation strategies, and reflective components that strengthen transfer into classroom practice.
- Ability to provide constructive, evidence-informed feedback to educators and internal teams to strengthen instructional quality, curriculum coherence, and learning experience design.
- Experience iterating curriculum and training materials based on participant feedback, ratings, and learning data to improve clarity, engagement, and impact over time.
Program Management & Monitoring, Evaluation & Learning (MEL)
- Proven project management and coordination skills, with the ability to manage timelines, milestones, documentation, and stakeholder communications.
- Ability to plan, coordinate, implement, and monitor education or professional development programs effectively, ensuring alignment between design, delivery and intended outcomes.
- Experience or familiarity with Monitoring, Evaluation, and Learning (MEL) processes, including data collection, analysis, reflection, and reporting to support iterative improvement cycles.
- Ability to synthesise qualitative and quantitative data and translate insights into practical improvements to learning content, facilitation approaches, and program design.
- Strong organisational skills with attention to detail in documentation, reporting, and follow-through.
Collaboration & Stakeholder Engagement
- Strong collaborative skills, with ability to work effectively across cross-functional teams in agile environments.
- Professional judgement and interpersonal skills to engage effectively with teachers, school leaders, and education stakeholders in diverse contexts.
- Ability to communicate ideas clearly, professionally, and thoughtfully, both verbally and in writing, in Bahasa Melayu and English.
Qualifications & Experience
- A Bachelor's degree in any field.
- 2-4 years of relevant work experience in education or related fields.
- Experience working with non-profit, education or impact organisations is an added advantage.
- Strong proficiency in Google Workspace and comfort using digital tools for communication, documentation, collaboration, and data tracking.
- Familiarity with digital learning platforms (LMS or app-based) is an advantage.
- Experience in multimedia content creation and basic video recording/editing is desirable.
- Willingness and ability to travel within Kuala Lumpur with occasional travel within Malaysia.
Apply here: https://bit.ly/PEMIMPIN_Recruit2026
