Digital Marketing Sales Specialist (Greater China Market)

Company Description TDCX is a Singapore-headquartered provider of digital customer experience solutions, supporting leading global and disruptive brands in acquiring customers, building loyalty, and protecting online communities. The company combines advanced technology, human expertise, and a strong global presence to serve clients in fintech, gaming, technology, travel and hospitality, digital advertising, social media, streaming, and e-commerce. With a deep footprint in Asia, TDCX is a trusted partner for high-growth companies seeking to tap the region's growth potential. TDCX is committed to positive social impact through corporate social responsibility initiatives focused on its people, communities, and the environment. The company employs over 19,000 team members across 34 campuses worldwide, including locations in Mainland China, Hong Kong, Japan, Malaysia, Singapore, South Korea, Thailand, Vietnam, and more.

Role Description This full-time, on-site Digital Marketing Sales Specialist role is based in Kuala Lumpur and focuses on the Greater China market. The specialist will engage prospective and existing clients, promote digital marketing solutions, and drive sales performance through consultative selling and data-driven insights. Day-to-day responsibilities include identifying and qualifying leads, managing the sales pipeline, preparing proposals, and delivering product presentations tailored to clients in the Greater China region. The role also involves collaborating with internal teams to optimize campaign performance, leveraging web analytics and marketing data, and providing feedback on market trends and customer needs. The Digital Marketing Sales Specialist is expected to maintain accurate records in CRM tools, achieve sales targets, and communicate effectively in a culturally aware and professional manner.

Qualifications

• Fluency in Mandarin (spoken and written) and good command of English to serve the Greater China market; additional regional language skills are an advantage.
• Proven track record in sales or account management, preferably in digital marketing, advertising, or technology sectors.
• Strong customer focus, resilience, and the ability to work in a fast-paced, target-driven environment.
• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience..