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joey yap group

Digital Operations Specialist

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  • Posted 7 hours ago
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Job Description

We're looking for a hands-on GoHighLevel (GHL) specialist to build and manage funnels, automations, and e-commerce operations. This role connects marketing efforts to revenue by ensuring leads are captured, systems run smoothly, and the Shopify store performs well.

You'll own the GHL environment end-to-end — funnels, workflows, pipelines, and integrations — while also managing our Shopify store and GHL Marketplace presence.

Key Responsibilities

GoHighLevel Funnels & Pipelines

  • Build and optimise funnels, landing pages, and opt-in pages in GoHighLevel
  • Set up and manage pipelines to track leads and customer journeys
  • Create and maintain GHL Marketplace listings (snapshots, templates, digital products)
  • Test and improve funnel performance
  • Troubleshoot funnel and tracking issues

Marketing Automation

  • Build automated workflows (email, SMS, reminders, lead nurturing)
  • Set up integrations with Shopify, payment gateways, Zapier, Make, and webhooks
  • Monitor automations and fix failures
  • Identify and automate repetitive manual tasks

E-commerce & Shopify Store Management

  • Manage product listings, inventory updates, and order flow
  • Optimise product pages (descriptions, images, pricing, basic SEO)
  • Execute promotions and campaigns with the marketing team
  • Monitor store performance and recommend improvements

System Ownership & Improvement

  • Maintain the technical health of GHL and Shopify
  • Troubleshoot issues independently
  • Document processes and SOPs
  • Collaborate with marketing and design teams

Requirements

  • Hands-on experience with GoHighLevel (funnels, workflows, automations)
  • Experience managing a Shopify store
  • Understanding of sales funnels and conversion logic
  • Familiar with integrations (Zapier, Make, webhooks, APIs – basic level)
  • Strong English communication skills
  • Self-starter with problem-solving mindset
  • Diploma or Degree in Marketing, Business, IT, or related field (or equivalent experience)

Nice To Have

  • Experience using AI tools (ChatGPT, Claude, Vibe coding etc.)
  • Basic HTML, CSS, or JavaScript
  • Copywriting or landing page optimisation skills
  • Mandarin proficiency
  • Experience with Shopee, Lazada, or TikTok Shop
  • Strong design sense and e-commerce understanding

Why Join Us

  • Own systems that directly impact revenue
  • Freedom to build and improve processes
  • Work with marketing automation and AI-driven tools
  • Hands-on exposure to funnels, automation, and e-commerce

Working hours: Monday to Friday 9.30am to 5.30pm, Saturday 9.30am to 1.00pm

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About Company

Job ID: 146128377

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