Overview
As a Digital Project Manager, you will:
- Collaborate and lead complex digital campaigns, website initiatives, and app enhancements across cross-functional teams
- Lead client discussions on project plans, delivery phases, technical considerations, and timelines to ensure clarity on dependencies and go-live requirements
- Develop clear scopes, detailed project schedules, and structured risk and change management plans
- Translate briefs into well-defined requirements and ensure alignment across Creative, and Development teams
- Manage interdependencies across internal teams and external stakeholders to prevent delivery bottlenecks
- Analyse and improve workflows for digital campaign deployment and platform updates
- Drive structured review and approval stages to minimise rework and last-minute changes
- Contribute to onboarding and knowledge sharing within the Project Management team
- Demonstrate strong written and verbal communication skills in stakeholder-facing environments
- Maintain project timelines, delivery status reports, and execution readiness across concurrent workstreams
Responsibilities
Day-to-day, your role includes:
- Setting up projects for success (clear scope, realistic timelines, appropriate team allocation, stakeholder alignment)
- Running regular check-ins with technical and creative teams to track progress and resolve blockers
- Keeping stakeholders and internal teams aligned on priorities and delivery sequencing
- Managing risks proactively, escalating when necessary, and driving resolution
- Communicating effectively with both technical and non-technical stakeholders
- Improving methodologies, documentation standards, and workflow efficiencies across the PM function
- Balancing large-scale launches with ongoing BAU requests in a fast-paced environment
- Navigating evolving briefs and short turnaround timelines with structure and clarity
Qualifications
We're looking for strong, impactful work experience, which typically includes:
- A four-year degree or equivalent professional experience
- Minimum 4 years of experience in Digital Project Management or related fields
- Proven experience managing mid-to-large scale digital campaigns and web/app initiatives
- Strong analytical and problem-solving skills with attention to detail
- Experience managing multiple concurrent projects with complex dependencies
- Experience with SDLC and Agile methodologies
- Working knowledge of enterprise tools (JIRA, Confluence, Kanban boards, Excel, PowerPoint, Slack, Trello)
- Experience working in high-volume environments with structured governance processes
You Are The Right Person If You
- Take ownership and drive projects end-to-end
- Stay calm and structured under pressure
- Are confident leading conversations and aligning stakeholders
- Anticipate risks instead of reacting to them
- Balance strategic thinking with detailed execution
- Communicate clearly and assertively
- Are highly organized and process-oriented
- Understand digital ecosystems, website structures, and platform workflows
- Thrive in environments where priorities shift and timelines are tight
