Company Description AEON Credit Service (M) Berhad (AEON Credit) is a public limited company listed on the Main Market of Bursa Malaysia Securities Berhad, with a strong presence in the consumer finance sector since 1997. The Group has grown from offering Easy Payment schemes for consumer durables to a diversified portfolio that includes credit cards, prepaid cards, personal financing, hire purchase for motor vehicles, and digital solutions such as the AEON Wallet app. Through AEON Insurance Brokers (M) Sdn. Bhd., the Group distributes both conventional and takaful insurance products, including life insurance, by leveraging the AEON Group retail network. AEON Credit operates five regional offices, 63 branches and service centres across major shopping centres and towns, and collaborates with more than 8,100 participating merchant outlets nationwide, supported by a subsidiary in Kuala Lumpur. Team members join a growing organization focused on accessible financial services and customer-centric solutions.
Role Description The Direct Sales Executive (Cards) role is a full-time, on-site position based in Putrajaya. This role focuses on promoting and selling AEON credit card and prepaid card products directly to customers in designated locations, including shopping centres, events, and partner merchant outlets. The Direct Sales Executive will engage potential customers, explain card features and benefits, conduct eligibility checks, assist with application completion, and ensure accurate documentation and compliance with company policies and regulatory requirements. The role involves meeting daily and monthly sales targets, following up on leads, maintaining strong customer relationships, and providing after-sales support related to card activation and usage. The Direct Sales Executive will also collaborate with branch teams and managers to plan sales activities, participate in marketing campaigns, and provide feedback on customer needs and market trends.
Qualifications
- Candidates should possess strong Communication skills to engage customers clearly, present product benefits, and build trust.
- Candidates should possess solid Customer Service skills to handle inquiries, resolve issues professionally, and deliver a positive experience.
- Candidates should possess proven Sales skills, including negotiation, persuasion, and the ability to work towards and achieve targets.
- Candidates should possess basic Finance knowledge to explain credit card features, fees, and repayment structures accurately.
- Candidates should possess general understanding of Insurance products and concepts to support cross-selling and respond to customer questions.
- Relevant experience in direct sales, retail banking, card sales, or financial services is an advantage.
- Minimum qualification of a high school diploma; a certificate or diploma in Business, Marketing, or related fields is beneficial.
- Ability to work on-site in Putrajaya, adapt to flexible working hours, and perform field-based sales activities.
- High
