Nestled on the pristine Pantai Tengah beach, the PARKROYAL Langkawi Resort is an idyllic seaside haven where balance, simplicity and joy come to life, offering the ultimate beach holiday.
Located on the longest stretch of beach in Langkawi, PARKROYAL Langkawi Resort is a collection of 300 modern guest rooms, suites, and 7 spacious exclusive villas, equipped with unique facilities and amenities. Each private villa features a private dip pool with direct access to the beach. Dining options include a speciality restaurant, an all-day dining, an ocean view lounge, and a swim-up bar.
Take a swim at the infinity pool on level 5 overlooking the Straits of Malacca and unwind with a drink or two. Featured amenities include 24-hour front desk, business center, gymnasium and a kids club. Nourish your soul, body and mind with an invigorating spa treatment at our SUASANA Spa.
The Role
- Manage the overall operations of the Engineering Department, including maintenance, repairs, and technical services across the resort.
- Ensure all guest rooms, public areas, back-of-house facilities, villas, restaurants, kitchens, spa, recreational areas, and plant rooms are maintained to resort standards.
- Develop, implement, and monitor preventive maintenance programs for all mechanical, electrical, plumbing, HVAC, kitchen, laundry, and life safety systems.
- Lead, supervise, and develop the Engineering team by conducting regular staff training, performance evaluations, and coaching to improve productivity and technical competency.
- Monitor utilities consumption and implement energy-saving, sustainability, and cost-control initiatives.
- Prepare and manage departmental budgets, CAPEX planning, maintenance expenses, and inventory control.
- Oversee contractors, suppliers, and third-party service providers to ensure work quality and compliance with hotel standards.
- Plan and manage renovation, upgrading, and refurbishment projects within approved timelines and budgets.
- Ensure compliance with DOSH, BOMBA, OSHA, environmental, and other statutory requirements.
- Maintain all fire and life safety systems, emergency equipment, and evacuation procedures in accordance with regulations and company standards.
- Conduct regular inspections, risk assessments, and safety audits throughout the resort.
- Maintain accurate engineering records, logs, licenses, permits, and maintenance documentation.
- Coordinate closely with Front Office, Housekeeping, Food & Beverage, Security, and other departments to support smooth operations and guest satisfaction.
- Participate in management meetings and contribute to operational planning and improvement initiatives.
- Be available for emergency situations and major operational issues when required.
Talent Profile
- Diploma or Degree in Engineering, Facilities Management, Mechanical Engineering, Electrical Engineering, or related field.
- Minimum 8–10 years of engineering experience in hospitality operations, with at least 3–5 years in a leadership role.
- Strong technical knowledge of HVAC systems, chillers, boilers, generators, electrical systems, plumbing, water treatment systems, kitchen and laundry equipment, and building maintenance.
- Familiar with preventive maintenance systems and engineering best practices in luxury hospitality operations.
- Good understanding of Malaysian statutory and safety regulations including DOSH, BOMBA, OSHA, Suruhanjaya Tenaga, and environmental requirements.
- Proven experience in managing departmental budgets, CAPEX projects, and cost-control initiatives.
- Experience in handling renovation, upgrading, and refurbishment projects.
- Ability to analyze technical issues and provide effective troubleshooting solutions.
- Strong leadership and people management skills with the ability to lead and motivate a diverse engineering team.
- Good planning, organizational, and project management skills.
- Computer literate with knowledge of Microsoft Office, maintenance management systems (CMMS), and hotel systems.
- Willing to work flexible hours, weekends, and public holidays when required.
- Strong commitment to workplace safety, service quality, and operational excellence.
