Director of Sales And Business Development

Objective

To lead the Company's sales and business development functions by driving revenue growth, expanding market opportunities, strengthening customer relationships, and achieving strategic business objectives while ensuring operational excellence and customer satisfaction.

Key Responsibilities-

-Develop and execute the Company's sales and business development strategies to achieve revenue, profitability, and market share objectives.

- Identify, evaluate, and secure new business opportunities, strategic partnerships, and key customer accounts.

-Lead, coach, and develop the Sales and Business Development team to achieve high performance and continuous improvement.

-Establish and maintain strong relationships with customers, business partners, and key stakeholders to ensure long-term business growth.

-Lead commercial negotiations, contract reviews, pricing strategies, and major customer engagements.

-Monitor sales performance, market trends, competitor activities, and customer requirements to identify growth opportunities and business risks.

-Develop annual sales budgets, business plans, forecasts, and key performance indicators (KPIs), and ensure achievement of business targets.

-Collaborate with Engineering, Production, Planning, Supply Chain, Quality, Finance, and other departments to ensure successful project execution and customer satisfaction.

-Oversee the preparation of quotations, proposals, tenders, and commercial agreements.

-Ensure effective customer relationship management by addressing customer concerns, resolving commercial issues, and maintaining high levels of customer satisfaction.

-Represent the Company in customer meetings, business negotiations, exhibitions, conferences, and industry events.

-Ensure all commercial activities comply with Company policies, ISO 9001 Quality Management System, legal requirements, and ethical business practices.

-Drive continuous improvement initiatives to enhance sales processes, operational efficiency, and customer experience.

-Protect the confidentiality of the Company's business information, commercial strategies, and customer data.

-Ensure compliance with the Company's 5S practices, safety requirements, and quality standards.

-Perform any other duties assigned by the Managing Director or Management from time to time.

Requirements

-Bachelor's Degree in Business, Marketing, Engineering, or a related field.

- Minimum 10 years of relevant sales and business development experience, with 5 years in a leadership role.

-Strong leadership, strategic planning, and business development skills.

-Proven track record in achieving sales targets and driving business growth.

-Experience in the manufacturing or engineering industry is preferred.

-Excellent communication, negotiation, and customer relationship management skills.

-Strong analytical, problem-solving, and decision-making abilities.

-Proficient in Microsoft Office and ERP/CRM systems.

-Able to work independently and manage multiple priorities.

-Good command of English and Bahasa Malaysia; Mandarin is an added advantage.