Employment Type: Contract-based (1-year, subject to confirmation after 3-month probation)
Role Overview
The E-Commerce & Administrative Assistant will support both administrative functions and e-commerce/platform-related operations. This role involves conducting market research, supporting online platform business activities, coordinating communication with platform agents, and assisting in app-related business initiatives. The role requires strong organisational skills, adaptability, and the ability to support cross-functional business activities.
Key Responsibilities
- Market Research & Business Insights
- Conduct market research on e-commerce and digital platform trends.
- Gather and compile competitor and industry insights to support business decisions.
- Prepare summaries and reports based on research findings.
- Support data collection for business expansion and platform optimisation.
- Platform & E-Commerce Operations Support
- Communicate and coordinate with platform agents and business partners.
- Support day-to-day operations related to e-commerce platforms.
- Assist in managing listings, updates, and platform-related activities when required.
- Monitor platform performance and flag issues or opportunities for improvement.
- App Business Support
- Assist in coordinating tasks related to app business operations.
- Support basic testing, updates, and feedback collection for app-related initiatives.
- Work closely with relevant teams to ensure smooth execution of app projects.
- Administrative & Coordination Support
- Maintain organised records, documentation, and reports.
- Assist in preparing presentations, summaries, and business reports.
- Support scheduling, coordination, and communication across teams and partners.
- Perform general administrative duties as assigned by management.
- Collaboration & Communication
- Work closely with internal teams to ensure alignment on business initiatives.
- Communicate clearly and professionally with internal and external stakeholders.
- Support ad-hoc tasks as required to meet business needs.
Requirements & Qualifications
- Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.
- 1–3 years of experience in e-commerce, business support, or administrative roles.
- Strong interest in e-commerce platforms, digital business, and market research.
- Fluent in English and Mandarin (required).
- Proficient in Microsoft Office / Google Workspace.
- Strong analytical, organisational, and multitasking skills.
- Preferably with experience in e-commerce.
- Able to work independently and adapt in a fast-paced environment.
- Familiarity with and proficiency in using AI tools (e.g., ChatGPT, Gemini, etc.) will be an advantage and is encouraged for this role.
- Candidates who are available to start immediately will be given priority.
