E-Commerce Executive

Tohtonku is a local Malaysian company founded with the vision to allow everyone to look good and truly become their best self. With brands all across South East Asia, Tohtonku Sdn Bhd strives to be the most progressive personal care company. Utilizing an entrepreneurial approach with fluidity and flexibility, we aim to respond effectively to the fast-changing environment of business.

Job Summary

This role is responsible to support Ecom function, to drive online sales growth and expand digital revenue channels. Responsible for managing day-to-day e-commerce operations, executing promotional strategies, identifying new business opportunities, and optimizing the overall customer journey across online platforms.

Key Responsibilities

• Generating and increasing day to day revenues/sales through different online mediums.
• Work on online promotions and social media strategies. Ensuring that the content and info on the platform are accurate and updated. E.g. the availability of products.
• Build and maintain all promotional tools and campaign promo codes, GWP, product bundling, online campaigns, etc across all platforms in detail and work independently.
• Work closely with Marketing, Warehouse and Supply Chain team to ensure a smooth operation of online store, including order fulfillment, logistic arrangement, inventory update and product listing.
• Search, recommend for new online sales channels.
• Contribute towards sales escalation through different and unique strategies.
• Monitor market trends, competitors and identify new media opportunities in line with business and client considerations.
• Responsible for optimizing the customer experience to ensure the day-to-day effectiveness of web content display.

Job Requirements

• Bachelor's Degree / Diploma in Business Administration, Marketing, E-Commerce, Digital Marketing, or related field.
• Familiar with campaign mechanics (bundling, GWP, flash sales, promo codes)
• Detail-oriented in pricing updates, stock accuracy, and product listings.
• Proficient in Microsoft Excel / Google Sheets for reporting and analysis.
• Good team player with strong coordination skills.

Note : Only shortlisted candidates will be contacted