E-Commerce Merchandiser

Job Title: E-Commerce Merchandiser

Location :Jalan Gelenggang, Bukit Damansara

Work Model: Hybrid Client Site (Office + Work from Home)

Experience Required: 4+ Years

Job Overview

We are seeking a talented E-Commerce Merchandiser to optimize site experience, product listings, content, and promotions to maximize online sales and conversion rates.

You will collaborate closely with cross-functional teams including Product, Marketing, CRM, Traffic, Design, and Optimization teams to deliver a compelling, locally relevant, and commercially successful digital storefront experience.

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Key Responsibilities

Product Merchandising

* Drive product-level performance through effective merchandising strategies.

* Maintain product hierarchy and on-site prioritization (Banners, Gateways, Featured Products, Sale Items).

* Coordinate translations, proofreading, and content deployment.

* Conduct regular product audits to ensure content quality, alignment, and completeness.

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Pricing & Promotions

* Coordinate and audit voucher deployments, discounts, and pricing rules.

* Create and manage promotional calendars aligned with business objectives.

* Lead end-to-end campaign execution (briefing, product selection, messaging, design coordination, and performance tracking).

* Collaborate with Sales, CRM, Traffic, and Design teams to ensure successful campaign launches.

* Evaluate promotion effectiveness across traffic, engagement, and conversion funnels.

* Perform competitive analysis and price benchmarking to refine pricing strategies.

Site Experience & Optimization

* Conduct regular site audits and UX reviews.

* Monitor site performance KPIs and identify conversion optimization opportunities.

* Support testing of new site functionalities and daily operations.

* Propose and test personalization and optimization initiatives based on behavioral insights.

* Analyze heat maps and web/sales data to inform merchandising decisions.

* Monitor and report on key performance indicators.

Required Qualifications

* Bachelor's degree in Marketing, E-Commerce, Business, or related field.

* 4+ years of experience in E-Commerce merchandising or digital marketing.

* Strong understanding of online retail dynamics and product content strategy.

* Strong copywriting skills for campaign messaging.

* Experience with CMS platforms (Magento preferred).

* Experience with analytics tools such as Adobe Analytics.

* Ability to manage multiple campaigns across various product categories.

* Strong analytical, communication, and collaboration skills.

Preferred Qualifications

* Experience in a regional or multi-country e-commerce environment.

* Knowledge of SEO, onsite search, personalization, and A/B testing tools.

* Familiarity with Magento, Adobe Analytics, and Dynamic Yield.

Interested candidates can connect on +6586533349 (WhatsApp chat only)