Job Function:
The role holder is to develop accurate, engaging and professional-looking digital learning products, covering a wide variety of subject areas and regions connected to customer service and hotel reservations.
You will produce high-quality digital learning products, which are in line with industry standards, best practices, and in adherence to our Shangri-la brand/style guidelines and specifications. This requires a high level of creative and technical skill, with a desire to create best-in-class digital learning/motion graphics content in a fast-paced, project-focused environment.
Job Responsibilities:
- Develop and/or curate educational content across a variety of formats (incorporating 2D assets, animation, and infographics).
- Collaborate with designers to interpret, often complex, instructional design notes and concepts into effective and engaging training products.
- Mastery in Articulate 360 and Rise 360 Software are MANDATORY.
- Edit and combine voiceover content and other audio-related tasks.
- Test solutions in associated platform(s), iterating and re-developing to ensure they are fit for purpose and work as intended.
- Effectively communicate with team lead, learning experts and Subject Matter Experts (SMEs) to translate design notes and concepts into high-quality digital learning assets.
- Maintain a highly organised approach to work and workflow, including file management and version control.
- Maintain motivation to develop personal knowledge and skills in the area of motion graphics for online learning.
Job Requirements:
Required:
- Bachelor's degree (or relevant experience) in related discipline.
- 2 years+ of experience of working within a digital/media or graphics role.
- High level of competence with Adobe Illustrator and Photoshop.
- Technical knowledge of producing e-learning/motion graphics via industry-standard digital learning authoring tools (Rise 360, Articulate 360, etc.).
- Highly creative with a keen eye for design, and ability to work to brand/house styles.
- Collaborative working style with good interpersonal skills and desire to share knowledge with, and learn from, peers.
- Comfortable receiving and applying constructive feedback.
- Comfortable working on rapidly developing platforms: the ability to learn a new technology platform and adapt to ongoing updates/functionality.
- Good written and oral English, with high level of attention to detail.
- Having the theoretical and practical understanding of producing educational, transformative, empowering content is a plus.
- Knowledge of gamification techniques to make learning interactive and enjoyable.
- Expertise in creating innovative and engaging course content that aligns with learning objectives and outcomes.
- Employ data and analytics to inform and refine learning experience.
