Ecommerce Manager

Company Description

uParcel is Singapore's leading same-day and express courier company, established in 2015, and also operating in major cities across Malaysia since 2019. We empower businesses of all sizes, including e-commerce brands and retail shops, with fast, cost-effective, and technology-enabled delivery solutions. Our platform features real-time tracking, seamless API integrations, and a user-friendly dashboard to support businesses in their last-mile delivery needs. From same-day delivery and e-commerce integration to warehousing and bulky item handling, uParcel provides a comprehensive suite of services. We are dedicated to helping businesses streamline operations and focus on growth while we take care of their logistics challenges.

Role Description

This is a full-time, on-site role based in JB, Malaysia for an Ecommerce Manager. The Ecommerce Manager will oversee the performance and management of the company's e-commerce operations. Primary responsibilities include developing strategies to boost online performance, managing product listings and order fulfillments, analyzing sales trends, and collaborating with internal and external teams. Additionally, the role involves driving marketing campaigns, identifying growth opportunities, enhancing customer experiences, and ensuring alignment with organizational goals and objectives.

Qualifications

• Strong E-Commerce and Marketing skills, with experience in managing online platforms and driving digital marketing campaigns
• Proven Analytical Skills to assess sales data and develop actionable insights
• Excellent Communication and Sales abilities to liaise effectively with stakeholders and drive revenue growth
• Proficiency in project management and organizing e-commerce workflows is advantageous
• Knowledge or experience with e-commerce integrations and platforms (e.g., Shopify, Shopee, Lazada, TikTok Shop) is a plus
• Experience not degree in Business, Marketing, or a related field, along with prior experience in e-commerce management or online sales
• Ability to adapt to fast-paced environments and handle multiple tasks efficiently