Ecommerce Specialist/Manager (Remote)

About Us

We're a growing digital team working with lifestyle, food, and fashion brands across Southeast Asia. As we expand, we're looking for a driven and resourceful Ecommerce Specialist/Manager to lead the daily operations across .com stores and marketplaces.

What You'll Do

As our Ecommerce Specialist/Manager, you'll take ownership of both DTC (.com) and marketplace channels. You'll coordinate campaigns, monitor performance, and ensure smooth operations across platforms.

Key Responsibilities:

.com Operations (Shopify, WooCommerce, etc.):

• Manage product listings, pricing, and inventory
• Coordinate new collection and landing page launches
• Work with performance marketing team to align campaign strategy
• Monitor store analytics and propose optimisation strategies

Marketplace Management (Shopee, Tokopedia, Lazada):

• Oversee product listings, campaigns, chat response, and store health
• Coordinate promotions, sales events, and store vouchers
• Track sales performance and adjust levers to improve visibility and conversion

Cross-Channel Coordination:

• Work with content, design, and marketing teams to keep messaging consistent
• Apply basic SEO practices to improve product/category performance
• Coordinate email/CRM calendars (e.g., for product launches, promotions)
• Prepare regular reports with actionable insights

Who You Are

• 3+ years of experience in ecommerce management (both .com and marketplace)
• Familiar with tools like Shopify, Tiktok shop, Shopee, Lazada, etc.
• Strong analytical and problem-solving skills
• Bonus if you've worked with SEO or CRM platforms (e.g., Klaviyo)
• Proactive, organised, and able to manage multiple projects
• Fluent in English (written and spoken)