Search by job, company or skills

Dbs Bank

ED/SVP, Site Reliability Engineering Operation Lead, SRE & Governance, Group Technology

Dbs Bank
Singapore
12-15 Years
Save
  • Posted a month ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Roles & Responsibilities

  • Manage a large team of Production Support Personnel (> 200 personnel) across 3 geographical locations
  • Ensure SLAs on Alerts and Incidents are proactively managed and reduce in Mean Time To Recover (MTTR) by 20%
  • Ensure strict adherence to Standard Operating Procedure for recovery
  • Manage attrition within 10%
  • Deliver a playbook for onboarding on new tasks / activities to Production support
  • Identify opportunities to automate Production support activities and reduction in manual acti
  • Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils.
  • Automation of manual activities/ processes and System Health checks for Production teams. (Automation experience required) and ensuring SLIs/ SLOs are met.
  • Follow Production Support Processes and giving input to strengthen time to time
  • Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
  • Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management
  • Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages
  • Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
  • Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
  • Work with Risk team to respond timely to Audit & Risk RFIs. Manage Audit walkthroughs

Requirements

  • 12 - 15 years of strong experience in the Banking industry with minimum 7+ years in Run-the-Bank (RTB) lead role with a proven track record of working in Banking environment
  • Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment. Pro-active Capacity monitoring & Observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
  • Automation of manual tasks in a Production Support
  • Build and maintain Production monitoring and automation solutions
  • Build and implement Service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
  • Sound understanding of RDBMS / Unix / Cloud/ Large banking applications
  • Strong team player, effective at communicating internationally and used to working closely with remote teams
  • Good knowledge of infrastructure technologies used, with focus on AIX/Oracle/Java/ Openshift
  • Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
  • Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
  • Present facts and recommendations effectively in oral and written form
  • Pro-active, independent, resourceful, and able to work in a team
  • en

Location:

DBS Asia Central

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking
Employment Type:
Full time

About Company

Dbs Bank

Job ID: 147148621

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Jobs in Top Cities
Popular Jobs
Last Updated: 16-06-2026 06:14:50 AM
Homejobs in SingaporeED/SVP, Site Reliability Engineering Operation Lead, SRE & Governance, Group Technology

Similar Jobs

SVP, Site Reliability Engineering Domain Lead, SRE & Governance, Group Technology

Dbs Bank
Singapore

Skills:

Unix, IT security, Infrastructure Architecture, RDBMS, Linux, Openshift, Problem Management, Escalation Management, Container platforms, Cloud platforms, Capacity monitoring and observability, Regulatory Compliance, Infrastructure components, Capacity Planning

VP, Technical Delivery Manager (eBanking / Channels), Group Technology

UOB Venture
Singapore

Skills:

Oracle, JBoss EAP, Microservices, Java, Mq, Weblogic, Restful Api, ConnectDirect messaging, Unix operating systems

VP, Programme Management Office (PMO) Lead, Group Technology & Ops

UOB Investment
Singapore

Skills:

Understanding of technology and operational processes, Project management, Programme Management, Problem Solving Skills, Change management processes, Compliance, Sanctions in banking

SVP, Data Platform Services Engineering Lead, Technology Group

Gic
Singapore

Skills:

snowflake , PostgreSQL, SQL Server, Soap, Swift, Devops, REST, Docker, Databricks, Oracle, Kubernetes, Infrastructure as Code, SRE, API gateways, AIOps

VP, EUI Desktop & VDI Engineer, Technology Group

gic private limited
G
Singapore, Robinson

Skills:

Servicenow, PowerShell, Intune, Dns, Firewalls, Vpn, Azure Ad, Terraform, AWS CloudFormation, Azure Virtual Desktops, Active Directory, Azure ARM templates, Windows 365, DaaS, Citrix Cloud, Microsoft Endpoint Manager, Microsoft Entra, AWS Workspaces