Job Type: Fixed-Term Contract: Two Years (renewable)
ABOUT FINCO
The Financial Industry Collective Outreach (FINCO) is a collaborative initiative pioneered by financial institutions (FIs) in Malaysia, with the guidance of Bank Negara Malaysia, to provide underprivileged children with the guidance and educational tools they need to achieve their life goals. FINCO seeks to achieve these objectives through the collective development of programmes in English Proficiency, Life Aspiration, Financial Literacy and Disaster Relief as well as through shared programmes supported by individual financial institutions.
FINCO works closely on national initiatives with the Ministry of Education Malaysia. Programmes are designed to benefit government Primary and Secondary schools across Malaysia which have high intakes of students from B40 communities to provide teacher training, student workshops and reading resources as well as other initiatives which aim to provide students with equal access to high quality educational opportunities. For more information go to www.finco.my.
The Senior Programme Manager English Proficiency supports the FINCO Delivery Team which includes Project Manager and coordinators, and Education Partners who are based in states across Malaysia. The post holder will work closely with the FINCO Management Team on all aspects of programme design, delivery and reporting and with the selected training service providers.
MAIN DUTIES
The Senior Programme Manager will lead the development of high-quality teaching resources, and workshop content and delivery for FINCO's English Proficiency Pillar. Responsibilities include research and development of resources and capacity building, activities, quality assurance and line management of one Project Managers and Coordinators.
ROLES AND RESPONSIBILITIES
Programme Planning: Support the Programme Director in identifying annual strategic priorities and programme planning.
- Support the research and development of strategy, programmes, objectives and intended outcomes and outputs.
- Input into detailed programme activity and implementation plans, and delivery timelines.
- Evaluate existing resources and project implementation mechanisms and lead on the necessary resource redesign or project development.
- Support the development of programme budgets to ensure effective use of available resources.
- Identify any goods, services and resources that need to be procured during project delivery and assist in the procurement process, as required, and in line with FINCO's finance SOPs.
- Identify relevant collaboration or delivery partners to support the design and execution of activities.
- Ensure child protection, health and safety, equal opportunities and diversity and Anti-Bribery and Corruption policies are considered during planning and consistently implemented, and any potential or actual malpractice is reported.
Programme Delivery: Design, deliver and evaluate resources, activities and workshops for teachers and students.
- Oversee logistics for training and workshops and liaise with JPNs and training providers, as necessary.
- Design and deliver short workshops or training sessions to build the capacity of teachers and/or students in line with programme objectives.
- Design resources, surveys, challenges and competitions which support the implementation of strategies to improve teaching and learning or directly support students learning.
- Monitor implementation by Project Managers and Coordinators and Education Partners and provide guidance and support, as required.
- Monitor and review submission of programme, challenge, competition or survey documents and data from schools, students or teachers and take any remedial action required to ensure programme objectives and outputs are achieved.
- Ensure FINCO's branding and project IP are protected and in line with service provider agreements.
- Monitor programme budgets and work closely with the Programme Director and Accounts Manager to ensure accurate reporting of finances.
Monitoring and Evaluation: Input into the development of the monitoring and evaluation plan and tools, and support implementation and reporting.
- Support the Programme Director in the development of the monitoring and evaluation plan and development of data collection tools.
- Support the Programme Director in the analysis of data and reporting.
- Communications: Lead on planning and Input into regular communications with internal and external stakeholders.
- Lead on the development of programme and activity level briefing and promotional documents.
- Work with the Senior Manager Communications to develop an annual programme communications plan and support its implementation.
- Identify and develop programme Impact stories and support the development of social media posts.
- Support the Programme Director and CEO to develop regular programme activity and impact reports for internal and external stakeholders.
Stakeholder Management
- Maintain strong relationships with the relevant Ministry of Education officials, members of the financial industry and programme partners.
- Be updated on all FINCO programmes and be an ambassador for FINCO.
Events
- Support the Backbone team in the organisation of relevant events, including FINCO's Annual Awards.
- qualifications
- Senior Manager English Proficiency: Bachelor's Degree and/or English Language Teaching qualification.
SKILLS AND KNOWLEDGE
- Highly organized with excellent attention to detail and the ability to manage several activities at the same time to meet deadlines and in line with quality standards.
- Strong communication skills including fluency in English and Bahasa Malaysia.
- An analytical mind and ability to think critically to solve problems that arise.
- Ability to work independently while maintaining effective working relationships with remote colleagues including the FINCO Backbone, Education Partners, FINCO members and other stakeholders.
- Ability to mentor and provide feedback to others in order to achieve shared goals.
EXPERIENCE
- 5-7 years of relevant full-time experience in education, including hands-on design and delivery of either short- or long-term capacity building initiatives for educators.
- Experience in developing high quality and engaging resources for students.
- Experience of implementing monitoring and evaluation systems.
- Experience of working with non-profits or on CSR or community engagement programmes with a focus on impact (desirable).
BENEFITS
- Salary commensurate with experience.
- EPF, SOCSO, EIS.
- Annual medical Insurance allowance.
- Annual performance related bonus.
- Paid annual leave.
- IT allowance.
OTHER INFORMATION
- The FINCO team work from different locations, including a fixed office and home so the postholder should ensure they have access to a phone, and stable Wi-Fi.
- Occasional travel to schools within Malaysia is necessary.
Cover letter and CV should be submitted by Tuesday 17 September 2025 to [Confidential Information]
For further details contact: [HIDDEN TEXT]
