JOB TYPE
Fixed-Term Contract: Two Years (renewable)
ABOUT FINCO
The Financial Industry Collective Outreach (FINCO) is a collaborative initiative pioneered by financial institutions (FIs) in Malaysia, with the guidance of Bank Negara Malaysia, to provide underprivileged children and youth with the guidance and educational tools they need to achieve their life goals. FINCO seeks to achieve these objectives through the collective development of programmes in English Proficiency, Life Aspiration, Financial Literacy and Disaster Relief as well as through shared programmes supported by individual financial institutions.
FINCO is working with government schools across Malaysia providing teacher training, student workshops and resources as well as other initiatives which aim to provide students with equal access to high quality educational opportunities.
The Senior Education Manager supports the FINCO team delivering programmes under the Life Aspiration pillar, which includes Project Managers, and Education Partners who are based in states across Malaysia. The post holder will work closely with the FINCO Management Team on all aspects of programme design, delivery and reporting and with the selected training service providers.
MAIN DUTIES
The Senior Education Manager will lead the development of high-quality teaching resources, and workshop content and delivery for Life Aspiration programmes, which includes student workshops, teacher training and resources development. Responsibilities include research and development of resources and capacity building, activities, quality assurance and line management of one to two project managers or coordinators.
ROLES AND RESPONSIBILITIES
Programme Planning: Support the Programme Director in identifying annual strategic priorities and programme planning.
- Support the research and development of programmes, objectives and intended outcomes and outputs.
- Input into detailed programme activity and implementation plans, and delivery timelines.
- Evaluate existing resources and project implementation mechanisms and lead on the necessary resource redesign or project development.
- Support the development of programme budgets to ensure effective use of available resources.
- Identify any goods, services and resources that need to be procured during project delivery and assist in the procurement process, as required, and in line with FINCO's finance SOPs.
- Identify relevant collaboration or delivery partners to support the design and execution of activities.
- Ensure child protection, health and safety, equal opportunities and diversity and Anti-Bribery and Corruption policies are considered during planning and consistently implemented, and any potential or actual malpractice is reported.
Programme Delivery: Design, deliver and evaluate resources, activities and workshops for teachers and students.
- Oversee logistics for training and workshops and liaise with JPNs and training providers, as necessary.
- Design and deliver short workshops or training sessions to build the capacity of teachers and/or students in line with programme objectives.
- Design resources, surveys, challenges and competitions which support the implementation of strategies to improve teaching and learning or directly support students learning.
- Monitor implementation by Project Managers and Education Partners and provide guidance and support, as required.
- Monitor and review submission of programme, challenge, competition or survey documents and data from schools, students or teachers and take any remedial action required to ensure programme objectives and outputs are achieved.
- Ensure FINCO's branding and project IP are protected and in line with service provider agreements.
- Monitor programme budgets and work closely with the Programme Director and Accounts Manager to ensure accurate reporting of finances.
Monitoring and Evaluation: Input into the development of the monitoring and evaluation plan and tools, and support implementation and reporting.
- Support the Programme Director in the development of the monitoring and evaluation plan and development of data collection tools.
- Support the Programme Director in the analysis of data and reporting.
Communications: Lead on planning and Input into regular communications with internal and external stakeholders.
- Lead on the development of programme and activity level briefing and promotional documents.
- Work with the Senior Manager Communications to develop an annual programme communications plan and support its implementation.
- Identify and develop programme Impact stories and support the development of social media posts.
- Support the Programme Director and CEO to develop regular programme activity and impact reports for internal and external stakeholders.
Stakeholder Management
- Maintain strong relationships with the relevant Ministry of Education officials, members of the financial industry and programme partners.
- Be updated on all FINCO programmes and be an ambassador for FINCO.
Events
- Support the Backbone team in the organisation of relevant events, including FINCO's Annual Awards.
QUALIFICATIONS
- Bachelor's Degree in any discipline and/or equivalent experience.
SKILLS AND KNOWLEDGE
- Highly skilled in educational materials design, grounded in an excellent understanding of pedagogical approaches to teaching and learning for both adults and young people, with excellent attention to detail. This includes the ability to develop educational resources and documents both in English and Bahasa Malaysia.
- Excellent research and analytical skills to identify key issues in education and inform the development of innovative solutions.
- Well-developed communication skills and the ability to establish and manage a range of relationships with colleagues and stakeholders.
- Proven ability to work independently while maintaining effective working relationships with remote colleagues including the FINCO Delivery Team, Education Partners, FINCO members and other stakeholders.
- Experience in mentoring and providing feedback to others in order to achieve shared goals.
EXPERIENCE
- 5-7 years of relevant full-time experience in education, including designing and delivering either short- or long-term capacity building initiatives for educators.
- Significant and demonstrable experience in developing high quality and engaging resources for students.
- Experience of implementing monitoring and evaluation systems.
- Experience of working with non-profits or on CSR or community engagement programmes with a focus on impact (desirable).
BENEFITS
- Salary commensurate with experience.
- EPF, SOCSO, EIS.
- Annual medical Insurance allowance.
- Annual performance related bonus.
- Paid annual leave.
- IT allowance.
OTHER INFORMATION
- The FINCO team work from different locations, including a fixed office and home so the postholder should ensure they have access to a phone, and stable Wi-Fi.
- Occasional travel to schools within Malaysia is necessary.
Cover letter and CV should be submitted by Monday, 22 December 2025 to [Confidential Information]
For further details contact: [HIDDEN TEXT]
