Employee Benefits Administration - Operations Manager

Company Description

Benefits Dojo, offered by Benefit Solutions Pte Ltd, is a cloud-based platform designed to simplify employee benefits management for HR teams and employees. By integrating various providers and modules into a single intuitive interface, our platform enhances efficiency and accessibility. With scalable solutions tailored to businesses of all sizes, Benefits Dojo helps organizations provide personalized benefits, reduce administrative workload, and promote employee well-being. Our mission is to revolutionize employee benefits management and foster higher employee satisfaction through innovation.

Role Description

This is a full-time, on-site role for an Employee Benefits Administration - Operations Technology Manager based in Petaling Jaya. The role involves managing the operational technology systems for employee benefits administration, ensuring seamless benefits management processes, and supporting HR teams with effective technology solutions. Responsibilities include employee data administration, system implementations, supporting client's queries, and collaborating with teams and partner to optimize systems and ensure smooth onboarding for clients.

Qualifications

• At least 3 years of experience in Employee Benefits (eg. Insurance and Flexible Benefits) and Employee Benefits systems
• Experience in Operations Management, strong administratively with excellent excel and power BI skills
• Familiarity with relevant HR and benefits compliance standards (eg. PDPA)
• Excellent problem-solving skills and the ability to manage multiple tasks effectively
• Diploma / Bachelor's degree in Business Administration, Human Resources, Information Systems, or a related field
• Proficiency in utilizing technology for benefits administration; experience with cloud-based platforms preferred