Are you ready to get ahead in your career
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical
The
Employee Experience Associate plays a key role in designing, executing, and enhancing initiatives that create meaningful and engaging experiences for all Maxis employees. This role will focus on end-to-end engagement — from conceptualization and data-driven insights to execution and communication — ensuring every employee feels connected, valued, and inspired at work.
What You Will Do
- Employee Engagement Design & Implementation
- Design and implement a multimodal approach to employee engagement, catering to diverse working arrangements — regional, shift-based, virtual, and in-person.
- Plan and execute mass-scale engagement activities, talks, festive celebrations, and interest-based events that strengthen belonging and connection across the organization.
- Communication & Visual Management
- Manage and maintain SharePoint sites and visual content production for Employee Experience, ensuring effective communication and high visibility of ongoing initiatives and events.
- Data & Insights
- Collaborate with HRIT to maintain and update employee experience dashboards, leveraging data and analytics to track engagement metrics, measure impact, and inform future strategies.
- Provide insights and recommendations to support data-driven decisions and demonstrate ROI of Employee Experience initiatives and deals.
- Vendor & Partner Management
- Manage vendors and external partners related to employee experience projects, ensuring quality, cost efficiency, and timely delivery.
- Secure exclusive employee offers, discounts, and invitations through partnerships with external brands, enhancing Maxis employee value proposition.
- Listening & Continuous Improvement
- Support the design and implementation of employee engagement surveys, feedback mechanisms, and other listening tools to assess the effectiveness of the BYM (Because You Matter) strategy.
- Collaboration & Execution
- Partner with cross-functional teams to ensure seamless planning and execution of employee experience programmes and services, including sports, well-being, and engagement initiatives.
- Support the creation of holistic employee experiences that extend beyond work — including initiatives for employees families and dependents.
- Onboarding & Integration
- Oversee the onboarding experience for new hires, ensuring they feel welcomed, informed, and connected from Day 1.
- Continuously enhance the employee journey by supporting new hires integration and day-to-day experience at Maxis.
What You Need To Have For This Role
- Bachelor's degree in Human Resources, Business Administration, Communications, Psychology, or a related field
- Minimum 2 years of experience in employee engagement, employee experience, HR, internal communications, or a related function.
- Proven track record in planning and executing employee engagement initiatives, programs, or campaigns
- Strong project management skills with the ability to manage multiple initiatives simultaneously
Skills & Knowledge
- Strong understanding of employee experience and engagement principles, including end-to-end employee journey mapping
- Data-driven mindset with the ability to interpret insights and translate them into actionable initiatives
- Excellent communication and storytelling skills, with the ability to craft engaging messages across multiple channels
- Creative thinking with a passion for designing impactful and meaningful employee initiatives
- Strong stakeholder management and collaboration skills across different business units and levels
- Adaptability and resilience in managing evolving priorities and organisational needs.
What's next
- Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
