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Avows IT Outsourcing Sdn. Bhd

Endpoint Detection & Response (EDR) SME

7-15 Years
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Job Description

We are looking for an experiencedEndpoint Detection & Response (EDR) SMEwith strong expertise in SentinelOne and Tanium. The role involves designing, implementing, and optimizing endpoint and server security solutions aligned with MITRE ATT&CK, Zero Trust, and organizational risk strategies. You will also provide technical mentorship, process improvements, and strategic insights to enhance operational resilience.


Primary Responsibilities:

Strategy:

  • Support Product Owner in shaping and executing the SentinelOne/Tanium roadmap.
  • Provide insights on endpoint/server security trends and best practices.
  • Optimize platform performance, agent deployment, and coverage.
  • Identify automation opportunities to streamline security operations.
  • Advise on future-proofing endpoint/server and cloud security architecture.

Business:

  • Ensure optimal operation of endpoint and server security tools.
  • Collaborate with application, infrastructure, and business teams for smooth deployment.
  • Provide SME support for production incidents and service disruptions.
  • Deliver recommendations for tool changes, upgrades, and new features.
  • Translate business requirements into actionable technical enhancements.

Processes:

  • Maintain and enhance runbooks, SOPs, and troubleshooting playbooks.
  • Conduct root cause analysis for platform/agent issues.
  • Improve agent rollout, upgrade, policy change, and configuration processes.
  • Strengthen automation workflows (health checks, compliance audits, threat response).
  • Implement continuous service improvement (CSI) processes aligned with organizational standards.

People & Talent:

  • Mentor L2/L3 teams, delivering training and knowledge transfer.
  • Support onboarding and skill development of junior engineers.
  • Promote a culture of learning, innovation, and cross-team collaboration.
  • Assist in shaping talent development plans and succession planning.

If interested, please share updated CV to [Confidential Information]

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Open to candidates from:
Malaysian

About Company

AVOWS Technologies Sdn Bhd

At Avows, our global network transcends borders, backed by a dedicated workforce at the helm of cutting-edge technologies. Millions worldwide have experienced the Avows difference. Committed to delivering more, we focus on benefiting our customers, associates, and communities across the globe. Fueled by new challenges, we consistently go the extra mile, offering genuine value. Our aim A better world for all, achieved together.

Unit 15-06 & 07, Tower A, The Vertical Business Suite Avenue 3,
Bangsar South, No.8, Jalan Kerinchi 59200 Kuala Lumpur
Tel: +603 2712 3456 Fax: +603 2712 3457

Job ID: 143870727