Engineer - Plant Support (Plastic and Metal Stamping Design) (R&D)

Job Description

Job Summary

• To provide technical support, troubleshooting and issue resolution for serial charger production.
• To bridge design, certification, production and field service teams to ensure product quality, reliability, and smooth operation throughout the product lifecycle.

Job Scope

• Provide remote and on-site support for charger serial issues.
• Diagnose and provide solution to resolve charger technical issue.
• Work directly with Engineering team, Quality team, Marketing team, Plant Support team, Partners to reproduce, troubleshoot and escalate issues.
• Document support cases, solution and best practices for internal knowledge sharing session. Arrange periodically knowledge sharing session with System team.
• Collaborate with Engineering team to identify recurring issues and propose improvement.
• Responsible for re-certification process. Support C-APM if country specific change of certification requirements, including ISIR release.

Qualifications

• Bachelor or Master degree in mechanical engineering.
• 2 years experience of professional experience in the same area or less that 3 years of experience in related area.
• Knowledge in assembly and manufacturing (Poka Yoke).
• Basic Project management skills.
• Know-how design of plastic and metal stamping and designing tool.
• Basic tooling design.
• Posses knowledge in BOM setup, SAP system and GIS system.
• Basic knowledge of certification processes and relevant standard.
• Transfer of technical requirements into a design solution by applying a systematic approach.
• Understanding cause-effect relationships of technical details.
• PC applications: Excel, Word, PowerPoint.