EOI: Regional Senior Facilities Manager (Petaling Jaya, Selangor)

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from the Fortune 500 global companies to single, iconic buildings.

About the Role:

As APAC Senior Facilities Manager, you will oversee a diverse portfolio of manufacturing and commercial sites, prioritizing employee experience through top-tier soft services, including GxP cleaning and activities.

You'll ensure operational excellence while maintaining strict adherence to HSE (Health, Safety, and Environment) and Q&C (Quality & Compliance) standards. This includes managing catering, cleaning, security, and more, while driving efficiency and cost optimization. You'll lead teams, manage vendors, track performance, and contribute to regional business goals by creating a supportive environment.

What You'll Do:

Strategic Account & Stakeholder Management

• Fulfil all aspects of the Master Services Agreement including staffing, financials, service delivery, governance, KPIs, and client requirements.
• Serve as primary contact for escalations and manage strong relationships with stakeholders.
• Conduct monthly account reviews, manage change controls, and oversee scope of work adherence.
• Lead by example, modelling behaviours consistent with CBRE RISE values and influencing others.

Operational & Financial Oversight

• Manage regional account programs ensuring safety/Quality and Compliance/regulation adherence.
• Oversee daily facility operations: maintenance/repairs/infrastructure/client inspections.
• Develop/manage budgets for facility ops/maintenance/capital projects monitor spend/performance targets.
• Align expenditures to budget manage P&L position including aging debt/reporting accuracy.
• Negotiate/manage contracts/vendors/suppliers/service providers-ensure best pricing/service levels.
• Troubleshoot escalated issues/tasks act as subject matter expert for key systems/processes.

Compliance, Health, Safety & Quality

• Act as primary HSE advisor for APAC manufacturing/commercial sites.
• Develop/implement/review health/safety policies/procedures/risk assessments/emergency plans regularly.
• Ensure facilities comply with all regulatory/legal standards & company QMS/GXP.
• Conduct site inspections/audits/investigations/remedial action tracking/completion.
• Support internal/external audits relating to facilities/QC/regulatory adherence.
• Ensure quality/compliance requirements are met per MSA/client scope.

Team Leadership & Innovation

• Supervise staff: monitor training/development/performance evaluations/recruitment/onboarding.
• Coordinate activities/work schedules/task assignments/cross-training/set deadlines/provide coaching.
• Lead direct reports/manage both in-house/outsource teams across multiple countries.
• Identify/solve complex technical or operational problems within office/manufacturing environments.
• Drive innovation in service/costs/processes aligned to annual activity calendar/objectives.
• Improve existing methods/processes/standards within job discipline.

What You'll Need:

• Bachelor's degree preferred (or equivalent combination of education and experience) with 5-8 years of relevant experience.
• Facility & Compliance: Demonstrated experience and/or knowledge of manufacturing and laboratory facility operations, GxP (GMP, GLP) guidelines, quality standards, and regulatory requirements.
• Health & Safety: Experience and/or knowledge in health and safety policy development and implementation (desired).
• Leadership & Management: Experience in staffing, training, coaching, performance management, and retention strategies. Proven ability to lead diverse teams, communicate effectively, address complex issues, and drive operational improvements.
• Organizational & Analytical Skills: Strong organizational skills and a proactive approach to process improvement.
• Technical Proficiency: In-depth proficiency with Microsoft Office (Word, Excel, Outlook).

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

If the above interests you, we would love to hear from you!