Job Summary
To provide administrative and operational support for Microsoft Dynamics 365 (D365) and related business systems. The role assists with data maintenance, documentation, user support, testing activities, report preparation, and system administration to ensure accurate and efficient ERP operations.
Duties And Responsibilities
- ERP Data Maintenance
- Assist in creating and updating item master records.
- Support maintenance of Bills of Material (BOM) and routing information.
- Update and maintain product configuration data.
- Ensure system data is accurate and complete.
- Perform routine data checks and verification.
- User Support
- Provide first-level support to ERP users.
- Assist employees with basic system enquiries.
- Record and track ERP issues raised by users.
- Escalate complex issues to the ERP Specialist.
- Documentation
- Prepare and maintain ERP documentation.
- Update SOPs, work instructions, and user guides.
- Organise ERP records and system documentation.
- Maintain version control of documents.
- Testing Support
- Assist in User Acceptance Testing (UAT).
- Prepare testing data and testing scenarios.
- Record test results and defects.
- Support system upgrades and enhancement projects.
- Reporting & Administration
- Generate routine ERP reports.
- Assist with data extraction and Excel analysis.
- Monitor data quality and identify inconsistencies.
- Prepare reports required by management.
- Continuous Improvement
- Support ERP improvement initiatives.
- Assist with automation and digitalisation projects.
- Participate in process improvement activities.
- Promote good ERP usage practices.
Qualifications And Skills
- Bachelor's degree in mechanical engineering, Statistic, Mathematic, Information Systems, Manufacturing, Business Systems, related discipline.
- Microsoft Excel knowledge.
- Good data entry and administrative skills.
- Attention to detail and accuracy.
- Willingness to learn ERP systems.
- Good communication and teamwork skills.
- Internship experience in ERP systems, manufacturing, planning, engineering, or administration is an advantage.
- Fresh graduates are encouraged to apply.
