Event & Operations Executive

Company Description Huggypal creates weighted plush toys designed to provide comforting hugs that can help ease anxiety, stress, and burnout. The brand focuses on offering supportive, sensory-friendly products that promote emotional well-being and relaxation. Huggypal aims to be a trusted companion for individuals seeking simple, everyday tools to manage their mental health and stress levels. The company values empathy, innovation, and quality, and is growing its presence in retail and events to reach more people who can benefit from its products.

Role Description The Event & Operations Executive is a full-time, on-site role based in WP, Kuala Lumpur. This role is responsible for planning and executing Huggypal events, pop-ups, and activations, including coordinating logistics, setting up event spaces, managing inventory, and ensuring a smooth experience for visitors. The position involves working closely with partners and vendors, handling day-to-day operations such as order processing, stock tracking, and basic administrative tasks, and supporting customer engagement at events and in-store. The Event & Operations Executive will also assist in creating simple event materials, collecting feedback, and reporting on event performance to help improve future initiatives.

Qualifications

• Open to learn event coordination or operations, including planning, logistics, and on-site execution.
• Must have very strong organizational and time-management skills, with attention to detail and the ability to handle multiple tasks.
• Comfortable with customer-facing work, including basic sales, product explanation, and service at events or retail settings.
• Ability to work on-site in WP, Kuala Lumpur, including occasional evenings or weekends based on event schedules, replaceable with weekdays off.
• Proficiency with AI and open to learn AI tools and willingness to learn new systems.
• Good communication skills in English; additional local language proficiency is an advantage.
• Demonstrated interest in mental health, wellness, or consumer products, especially in a start-up or growth-focused environment.
• Must own a car and can drive.