About Clozette Group
Clozette Group is a digital marketing company anchored on content that performs. We are a team of 160+ digital strategists and content specialists supported by a network of more than 15,000 creators across Asia. With in-house production capabilities backed by an array of digital assets, we help brands create and optimise content mapped to every stage of the customer journey. Founded in 2010, Clozette is venture-backed and headquartered in Singapore with offices in Malaysia, Philippines, Indonesia and Japan.
We are looking for an Event / Campaign Manager to join us in Kuala Lumpur, playing an active role in a small but dedicated team. Our ideal candidate is a project manager with a strong eye for detail, has experience with working with influencers, able to optimise results, is resourceful and self-motivated to see a campaign from idea to fruition while working closely with the respective stakeholders.
Key Responsibilities:
- Manage the end-to-end planning, conceptualisation and execution of integrated brand partnerships, digital campaigns and on-ground activations for beauty, fashion and lifestyle brands within Clozette's portfolio.
- Work closely with internal KOL, Content, Creative/Design and Tech teams to ensure campaigns are delivered on time, within scope, budget and to the required quality standards.
- Act as a key client-facing contact for assigned campaigns, managing day-to-day communication, expectations, timelines, deliverables and campaign updates.
- Understand client objectives and translate briefs into clear campaign plans, timelines and execution requirements.
- Develop and manage campaign budgets, quotations, production costs and project expenses, ensuring campaigns are delivered within approved budgets and identifying opportunities to improve cost efficiency.
- Manage and coordinate external stakeholders, including social influencers/KOLs, event vendors, production partners, and brand partners.
- Develop and maintain campaign timelines, deliverable trackers and project plans, ensuring all stakeholders are aligned on key milestones and responsibilities.
- Proactively manage project risks, issues and changes, providing effective solutions and escalating critical matters when required.
- Monitor campaign performance, review analytics and metrics, and prepare timely and insightful campaign reports for clients's update.
- Drive campaign performance against agreed KPIs and deliverables, identifying opportunities to optimise results and exceed expectations where possible.
- Present campaign progress, performance results and recommendations to clients in a clear and professional manner.
- Conduct campaign post-mortems and performance reviews, translating learnings and insights into recommendations for future campaign optimisation.
- Stay updated on digital, social media, influencer and consumer trends, and proactively recommend new campaign ideas, formats and creative approaches to enhance client and audience engagement.
- Build and maintain strong working relationships with clients, influencers, vendors and internal teams to ensure a positive and seamless campaign experience.
- Take full ownership of assigned projects and ensure all campaign deliverables meet Clozette and client expectations.
Additional duties may be assigned depending on company or client requirements.
Desired Skills and Experience
- Minimum 3 years of relevant experience in Digital Project Management, Campaign Management, Event Management, Influencer Marketing or a similar capacity.
- Proven experience in managing social influencers/KOLs, brand partnerships, events and integrated digital campaigns.
- Demonstrated experience in client servicing and stakeholder management, preferably in an agency environment.
- Strong project management, organisational and problem-solving skills, with the ability to manage multiple projects, stakeholders and deadlines simultaneously.
- Experience in campaign budget management, including preparing quotations, monitoring project costs and managing campaign expenses against approved budgets.
- Data-driven with a good understanding of social media and digital campaign analytics, performance metrics and reporting.
- Strong analytical and strategic thinking, with the ability to translate campaign data into actionable recommendations.
- Excellent written and verbal communication, presentation and client-servicing skills.
- Strong interpersonal, stakeholder management and negotiation skills, with the ability to work effectively with clients, influencers, vendors and internal teams.
- Positive, proactive and self-motivated, with the ability to thrive in a fast-paced agency environment.
- Comfortable working independently while also being a collaborative team player.
