Job Description
You will be a market expert, the main POC interfacing between the local marketing team and the Central Ops team for all event projects. There is a need for individuals to have the ability to read & write & speak proficiently in the language of the market, to write and edit copy, QA event emails and websites to check for language accuracy, review guest lists, manage guest queries (via email). There will be a need to operate proficiently in local market language in internal meetings with the local marketing teams and agencies. .
Key Responsibilities
Holistic understanding of all the events happening in their assigned market (eg. Thailand)
Engage the Central Ops shared services teams (Tool Setup & Analysts) and project manage tool setup and processes for events, troubleshooting & escalating as required
Provide regular updates on tool setup progress, and event progress reports in WIP meetings (Nominations, Registrations, Attendance status reports)
Crafts / edits website, email and registration form copy in language, QAs event website and emails from language perspective once setup by Tools Setup team
Obtains local Client sign off on tool setup
Handles guest management for events in partnership with local event organizing team
Deploys event comms email campaigns
Ensure audience swaps / manual registrations are updated in the system
Implementation of site waitlist / closure if event registration is at capacity
Key Requirements
Strong project management including planning (2 to 5 years of experience) within marketing operations or Thai market.
Have a good understanding of campaign setup tools, marketing automation, event systems, CRM, or similar.
Strong client-servicing/stakeholder management (2 to 3 years of client facing exp), including experience working directly with business teams or agencies.
Excellent attention to detail with proven ability to review content for accuracy (copy, links, layout, etc.)
Excellent in both English and Thai language skills: reading, writing, speaking
Strong data management abilities (spreadsheet and reporting proficiency)
