Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As an
Events Manager, you're not just overseeing the execution of events at the hotel – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
As Senior Events Manager, you will be responsible for performing the following tasks to the highest standards:
- Client Relationship Management
Build and nurture long-term relationships with key accounts, luxury planners, and corporate partners. Proactively source new business and maintain a robust pipeline of leads to drive sustained growth.
- Event Conversion & Execution Support
Collaborate with the Wedding, Banquet, and Operations teams to ensure seamless event conversion, planning, and execution, guaranteeing that each event reflects Waldorf Astoria's hallmark of excellence and sophistication.
- Team Collaboration & Leadership
Support and guide the Events Sales team in achieving performance goals, fostering a culture of collaboration, creativity, and high achievement aligned with Waldorf Astoria's luxury standards.
- Partnership & Market Development
Establish strong connections with external partners, including event agencies, destination management companies, and brand collaborators, to enhance the hotel's visibility and reputation in the market.
Ensure every client interaction and proposal reflects the Waldorf Astoria voice — elegant, gracious, and bespoke — reinforcing the property's positioning as a leader in luxury events.
- Administration & Compliance
Maintain accurate records, contracts, and documentation in alignment with Hilton systems and policies, ensuring compliance and operational efficiency.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Bachelor's degree in Hospitality, Business, or a related field
- Proven experience in event sales within a 5-star luxury hotel or high-end event venue
- Strong background in social and corporate event sales with a demonstrated record of achieving revenue goals
- Excellent client relationship management and negotiation skills
- Strategic thinker with strong analytical and commercial capabilities
- Exceptional communication and presentation skills, both written and verbal
- Proficiency in Delphi or other sales management systems
- Fluency in English; proficiency in additional languages is considered an asset
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
