MAIN DUTIES & RESPONSIBILITIES
COMMERCIAL
- Achieve short-and long-term commercial results in the area of responsibility
- Compile the propertys budget
- Establish the Marketing Plan in coordination with the relevant HODs
- Control financial expenditure, contracts and agreements according to Onyx Hospitality Group (OHG) guidelines
- Ensure a constant awareness of the general market trends (local, domestic, international) and the activities of competitors
- Up-keep and improve contacts with business partners
- Co-ordinate the hotels marketing activities to be in line with the area activities developed by OHG Sales & Marketing department
- Implement adequate control tools to monitor the commercial situation
LEADERSHIP
- Manage, control and supervise all departments and hotel Team Members, in order to ensure optimum performance.
- Exemplify and promote OHGs Core Values
- Ensure the development of Senior Management with the hotel, which includes training an understudy of KL Eco City Sdn. Bhd. (Company No. 185140-X) (Hotel Owner) who is a Malaysian employee.
- Monitor Team Member turnover, satisfaction and level of training, ensuring a high standard of skills and know-how on a professional level
- Sees to effective personality development by way of: -
1) Personal development scheme
2) Filing of Executive positions
3) Team Member care
4) Team Member performance reviews
MANAGEMENT
- Manage and supervise technical matters (systems and maintenance)
- Ensure the propertys premises, assets, machinery, FF&E and OS&E, etc. are always kept in an optimal condition and are replaced as required.
- Promote and encourage contacts within the different departments, thus ensuring collaboration and coherence between all team members
- Represent the hotel and the brand with all stakeholders
- Responsible for the hotels adherence to the standards and guidelines communicated by OHG
- Formulate and implement short-and medium-term measures in the operation, in order to: -
1) Safeguard the brands image/ standard
2) Efficiently and effectively manage Team Members
3) Initiate and monitor corrective measures to ensure adherence to set
4) Support direct subordinates in their functional and operational tasks
STRATEGIC
- Adhere to divisional and regional strategy whenever decisions of long-term nature are involved
- Be familiar with all related company documentation, in order to ensure all actions are in line with standards and guidelines.
QUALIFICATIONS
- Bachelors degree in Hospitality Management, Business Administration, or related field; a Masters degree is a plus.
- 7+ years of experience in hotel management, with at least 3 years in a senior management role.
- Position is open to all local and permanent residents of Malaysia only
