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Executive, Business Development & Performance Management

affin group
2-4 Years
Malaysia, Kuala Lumpur
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

Marketing Communication & Sales Support

  • Responsible in assisting Business Development Team in the developing and monitoring Transaction Banking campaign and initiatives
  • Facilitating the sales target and formulating action plans to increase sales volume.
  • Work with internal counterparts especially branches to recognize high value customers to further increase the bank's long-term growth partnership.
  • Providing customers advise and support on matters relating to AFFINMAX.

Job Accountabilities

  • Maintained strong relationships with Branch Channels to enhance customer support, ensuring growth and maximizing relationship value.
  • Assisted Branches in managing SME Customers, providing tailored support and solutions.
  • Developed and monitored campaigns to improve customer payment solutions.
  • Identified and addressed customer issues related to AFFINMAX, ensuring prompt and effective solutions.
  • Ensured comprehensive training for customers on using AFFINMAX effectively.
  • Engaged existing customers to promote additional AFFINMAX services, such as payment and collection.
  • Encouraged manual autopay customers to adopt Autopay via AFFINMAX.
  • Collaborated with internal teams, including branches and AFFINMAX ambassadors, to enhance product support.
  • Assist in planning, executing, and monitoring marketing campaigns to support sales initiatives and drive brand awareness.
  • Support and contribute the marketing campaign and awareness session to branches and business centre.
  • Facilitate internal communication to ensure all stakeholders are informed about business updates, marketing initiatives, and sales performance.
  • Conducting a Cashless Initiative and Event to promote digital solution and increase bank awareness.
  • Responsible to create and monitoring campaign to sales activity and increase number of sign up.
  • Provide a necessary assistance that related to AFFINMAX to Branch and SME Sales Channel in order to support sales activity.
  • Responsible to handling a Marketing Communication, Advertisement and Promotion for Transaction Banking.

Job Requirements

  • Degree holder in Management (Marketing) Minimum 2 years experience in Cash Management or Transaction Banking.
  • Experience as Tester (Affinmax)
  • Knowledgeable in banking operation, especially Cash Management BNM GP Guidelines Excellent problem solving, writing and communication skills.
  • Good understanding in digital content, graphic and video design. Independent, highly motivated and a team player.
  • Good knowledge of bank's credit, operations and treasury.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking
Employment Type:
Full time

About Company

Job ID: 152089639

Last Updated: 07-08-2026 06:37:30 PM
Homejobs in MalaysiaExecutive, Business Development & Performance Management

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