Executive - Infrastructure Management

We're Hiring: Executive – Infrastructure Management

Location: UTM–MTDC, Skudai

Division: Technology Ecosystem Development

Department: Infrastructure Management

Key Responsibilities

1. Maintenance Planning, Budgeting & Monitoring

• Monitor maintenance expenditures and prepare progress reports.

• Plan and evaluate future maintenance and infrastructure projects.

• Assess and allocate budgets for urgent maintenance works.

• Ensure effective utilisation of maintenance budgets and resources.

2. Technical Support & Facility Upkeep

• Provide technical support services to ensure minimal operational disruption.

• Inspect, analyse, and plan rectification works for facilities.

• Identify required tools, materials, and resources for maintenance activities.

• Ensure continuous improvement of infrastructure condition and reliability.

3. Complaint & Rectification Management

• Monitor tenant complaints and ensure timely resolution.

• Track rectification progress through systems and reporting tools.

• Identify root causes of recurring issues and recommend preventive actions.

• Ensure high tenant satisfaction through efficient service delivery.

4. Procurement & Project Execution

• Prepare Bill of Quantities (BQ) and conduct site visits.

• Initiate and manage Purchase Requisition (PR) processes for maintenance projects.

• Monitor project execution from initiation to completion.

• Ensure proper documentation and payment processing.

• Maintain governance, compliance, and integrity in procurement processes.

5. Tender Management (Security & Cleaning Services)

• Plan and manage tender processes for facility support services.• Evaluate contractor performance and service quality.

• Manage renewal and approval of tenders in coordination with Procurement.

• Liaise with internal departments for procurement compliance.

• Ensure safe, clean, and secure facility operations.

6. ISO 9001:2015 Quality Management System (QMS)

• Act as Document Controller for QMS.

• Ensure compliance with ISO 9001:2015 standards.

• Maintain documentation accuracy and audit readiness.

• Support continuous improvement of quality processes.

What We're Looking For

• Degree or Diploma in Science, Engineering, or related technical field.

• Minimum 3 years of experience in facility management, engineering, or technical operations.

• Strong knowledge in electrical, mechanical, civil, or asset management disciplines.

• Experience in preventive maintenance and infrastructure operations.

• Professional certifications (e.g., Ts, Tc, Electrical Certificate A4/A0) is an advantage.

• Strong problem-solving, coordination, and technical execution skills.