We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
What would you do
Executive Office Management
- Manage the senior management's calendar, appointments, meetings, travel arrangements, and daily schedules to optimize productivity and ensure effective prioritization of time.
- Proactively identify scheduling conflicts, operational bottlenecks, and competing priorities and recommend solutions before issues arise.
- Ensure all meetings, presentations, reports, and materials required by the senior management are prepared accurately and on a timely basis.
- Act as the primary liaison between the senior management and internal or external stakeholders.
- Provide support to the divisional leadership team
Stakeholder & Relationship Management
- Serve as a trusted gatekeeper for the senior management's office, managing requests, communications, and engagements professionally and tactfully.
- Handle enquiries, issues, and escalations independently whenever appropriate and ensure timely resolution.
- Foster positive working relationships with senior management, business units, regulators, partners, vendors, and external stakeholders.
- Demonstrate diplomacy, discretion, and professionalism in handling sensitive situations and confidential matters.
Strategic Coordination & Follow-Up
- Coordinate cross-functional initiatives, executive meetings, management committees, and division activities.
- Track action items, commitments, deadlines, and decisions from meetings and ensure timely execution by assigned parties.
- Monitor follow-through across departments and escalate overdue matters where necessary.
- Assist the senior management in driving organizational priorities and strategic initiatives by ensuring alignment and execution discipline.
Problem Solving & Decision Support
- Anticipate issues and potential risks and take proactive steps to address them before they impact business operations or executive schedules.
- Apply sound judgment in handling confidential and sensitive matters.
- Resolve administrative, operational, and stakeholder-related issues efficiently with minimal supervision.
- Exercise critical thinking and initiative to support decision-making and improve processes.
Communication & Presentation Excellence
- Draft, review, and prepare executive correspondence, reports, presentations, speeches, talking points, and briefing materials.
- Ensure communications are concise, accurate, professional, and appropriate for senior management and Board-level audiences.
- Coordinate information gathering across departments to support executive reporting requirements.
- Maintain high standards of corporate communication and executive professionalism.
Administration & Governance
- Ensure confidentiality, integrity, and security of information at all times.
- Maintain proper records, document management, filing systems, and governance practices.
- Oversee travel arrangements, claims, logistics, events, office administration, and executive support matters.
- Ensure day-to-day administrative activities are executed efficiently, systematically, and with attention to detail.
- Petty Cash custodian and management for the division.
Culture & Office Leadership
- Support initiatives that promote a productive, collaborative, and high-performing work environment.
- Represent the senior management's office professionally and serve as a role model for professionalism, responsiveness, and service excellence.
- Undertake special projects and ad-hoc assignments as assigned by the senior management.
Who should join us
- Minimum 3 to 5 years working experience with Senior Management
- Professional, independent, energetic, and eager to learn, with robust team collaboration skills.
- Self-motivated with a pleasant personality, excellent communication skills, and a high degree of integrity.
- Proficient in Microsoft Office applications (Excel, PowerPoint, and Outlook).
- Able to work well under pressure, meet deadlines, and pay attention to detail.
Our Perks & Benefits:
- Hybrid work arrangement and flexi hours.
- e-Wallet meal allowance.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered
- Traditional Chinese Medicine (TCM) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]
Note: Only shortlisted candidates will be contacted.
